Customer Retention Manager
Annual salary range
₹2 Lakhs - ₹8 Lakhs
High Confidence 
High Confidence means the data is based on a large number of latest salaries.
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Filter salaries byCustomer Retention Manager Salary in Mumbai (Updated 2025)
based on 36
latest salaries
• updated:
19 Mar 2025
Select an experience to get the exact salary
Salary of majority employees
Customer Retention Manager Salary in Mumbai ranges between ₹2 Lakhs to ₹8 Lakhs for 1 year of experience to 12 years of experience. Salary estimates are based on 36 latest salaries received from Customer Retention...
Read More
| Company Name | Avg. annual salary | Open Jobs |
|---|---|---|
0 -
4
yrs
exp.
.
Mumbai
(28 salaries)
|
₹1.7 L/yr - ₹4 L/yr | |
1 yr
exp.
.
Mumbai
(3 salaries)
|
₹3.5 L/yr - ₹8 L/yr | |
Login to view exact salary
| ||
8 -
11
yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹3 L/yr - ₹3.9 L/yr | |
3 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹3.3 L/yr - ₹4.2 L/yr | |
5 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹5.4 L/yr - ₹6.9 L/yr | |
|
5 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹6.3 L/yr - ₹8 L/yr | |
18 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹10.1 L/yr - ₹12.9 L/yr | |
1 yr
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹8.1 L/yr - ₹10.4 L/yr | |
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| ||
6 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹9.9 L/yr - ₹12.7 L/yr | |
4 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹2.7 L/yr - ₹3.5 L/yr | |
Latest annual salaries shared by Customer Retention Managers
5d ago
Wood Mackenzie
Customer Retention Manager
12 years exp.
1w ago
Informatica Business Solutions
Customer Retention Manager
10 years exp.
1w ago
Ujjivan Small Finance Bank
Customer Retention Manager
2 years exp.
1mo ago
Wood Mackenzie
Customer Retention Manager
11 years exp.
1mo ago
ICICI Lombard General Insurance Company
Customer Retention Manager
1 year exp.
1mo ago
Foundit
Customer Retention Manager
5 years exp.
1mo ago
Foundit
Customer Retention Manager
5 years exp.
2mo ago
Rentickle
Customer Retention Manager
9 years exp.
2mo ago
ACT Fibernet
Customer Retention Manager
1 year exp.
2mo ago
Zepto
Customer Retention Manager
2 years exp.
View all latest salaries
Customer Retention Manager salaries by
| Years of experience | Avg. annual salary |
|---|---|
1
year
(9
salaries)
|  ₹1.7 L/yr - ₹9 L/yr |
2
years
(10
salaries)
| ₹2.2 L/yr - ₹3.8 L/yr |
Login to view exact salary
| |
3
years
(6
salaries)
| ₹2.4 L/yr - ₹4 L/yr |
4
years
(6
salaries)
| ₹2.4 L/yr - ₹3.5 L/yr |
5
years
(2
salaries)
| ₹6 L/yr - ₹7 L/yr |
View all salaries by experience
Customer Retention Manager Jobs in Mumbai
Customer Retention Manager
· 4-12 years
Prudent Insurance Brokers Private Limited
Customer Retention Manager
· 2-4 years
Pel Soft Labs
Customer Retention Manager
· 0-2 years
Z Ventures
₹1.8
L/yr
- ₹2.5
L/yr
Navi Mumbai
Similar Designation Salary
| Similar Designation | Avg. annual salary |
|---|---|
Customer Relationship Manager Salary
1 -
11
years
exp.
(1.5k salaries)
| ₹1.8 L/yr - ₹8.4 L/yr |
Customer Success Manager Salary
2 -
12
years
exp.
(866 salaries)
| ₹4.6 L/yr - ₹25.9 L/yr |
Login to view exact salary
| |
Operations Manager Salary
3 -
17
years
exp.
(8.4k salaries)
| ₹3 L/yr - ₹19.4 L/yr |
Senior Manager Salary
6 -
20
years
exp.
(30.2k salaries)
| ₹8 L/yr - ₹36 L/yr |
Assistant Manager Salary
2 -
13
years
exp.
(70.5k salaries)
| ₹3 L/yr - ₹16.7 L/yr |
View more similar designations
Salary related reviews by similar designations like Customer Retention Manager
ICICI Lombard General Insurance Company
Customer Relationship Manager in Hyderabad / Secunderabad
• posted on 25 Mar 2025
Likes
There is several departments, i was working in ( CRT Department ), i had good experience at icici Lombard, if you are completing your on time so no one will force you for OT, if you want leave so you will have to inform few days back to your reporting person and your leave will be approved, we had office outing also, i had been there for 1 year i haven't felt any office politics.
read more- Job security - Excellent
+4 more
ICICI Lombard General Insurance Company
Senior Manager in Ahmedabad
• posted on 02 Aug 2023
Likes
For new joiners the hike in salary good compare to market
- Salary - Good
Dislikes
Not a great place to work Company culture ruined by middle managment specially by HR management . Dont be whistleblower coz as per HR manager you are the spokesperson of others
read more- Skill development - Poor
+3 more
ICICI Lombard General Insurance Company
Branch Manager in Kolkata
• posted on 01 Jan 2021
Likes
Thinking about the future and placing itself in front above other co.
- Salary - Excellent
+1 more
Dislikes
Changes in designation, pressure of your package in your job responsibilities are huge, especially in East the culture is not as professional as in other zones.
read more- Job security - Poor
ICICI Lombard General Insurance Company
Senior Manager in Indore
• posted on 27 Sep 2024
Likes
Good salary compared to other competitors.
- Salary - Good
+1 more
Dislikes
On our week off too, we are worried about reporting day. Already pending work is there. Mentally it is very difficult because of mis management.
read more- Work satisfaction - Bad
+2 more
Top skills for Customer Retention Manager
Customer Retention Manager Salary In Other Locations
| Locations | Avg. annual salary |
|---|---|
Bangalore / Bengaluru
Customer Retention Manager
1 -
12
years
exp.
| ₹4 L/yr - ₹38 L/yr |
New Delhi
Customer Retention Manager
1 -
12
years
exp.
| ₹2.6 L/yr - ₹29 L/yr |
Login to view exact salary
| |
Hyderabad / Secunderabad
Customer Retention Manager
1 -
9
years
exp.
| ₹2.4 L/yr - ₹11.4 L/yr |
Navi Mumbai
Customer Retention Manager
1 -
3
years
exp.
| ₹1.5 L/yr - ₹3 L/yr |
Gurgaon / Gurugram
Customer Retention Manager
3 -
9
years
exp.
| ₹4.1 L/yr - ₹20 L/yr |
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Customer Retention Manager Salary By Industries
| Industries | Avg. annual salary |
|---|---|
Financial Services Customer Retention Manager
1 -
13
years
exp.
| ₹2 L/yr - ₹8.5 L/yr |
Insurance Customer Retention Manager
1 -
13
years
exp.
| ₹1.8 L/yr - ₹6.5 L/yr |
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| |
Internet Customer Retention Manager
1 -
12
years
exp.
| ₹3 L/yr - ₹21 L/yr |
IT Services & Consulting Customer Retention Manager
5 -
13
years
exp.
| ₹6 L/yr - ₹16.3 L/yr |
Software Product Customer Retention Manager
5 -
12
years
exp.
| ₹6 L/yr - ₹39 L/yr |
View More
Frequently Asked Questions (FAQS) about Customer Retention Manager Salaries
What is the salary of a Customer Retention Manager in India?
The salary of a Customer Retention Manager in India varies based on experience, location, company & Industry.
On average, Customer Retention Manager salaries ranges from ₹2.0 Lakhs to ₹8.0 Lakhs per year. Top companies and specialized roles may offer higher compensation.
The average starting salary is around ₹2.0 Lakhs to ₹8.0 Lakhs per year, with the highest salary reaching ₹2.0 Lakhs to ₹4.0 Lakhs per year. Salary estimates are based on 36 salaries received from various Customer Retention Managers across industries.
The average starting salary is around ₹2.0 Lakhs to ₹8.0 Lakhs per year, with the highest salary reaching ₹2.0 Lakhs to ₹4.0 Lakhs per year. Salary estimates are based on 36 salaries received from various Customer Retention Managers across industries.
What are the top paying cities for Customer Retention Manager in India?
The annual salary for Customer Retention Manager in India varies by location. Top paying cities for Customer Retention Manager are
Salary expectations for Customer Retention Manager may vary based on job roles, experience, and specific employer requirements.
| Customer Retention Manager Salary in Bangalore / Bengaluru | ₹4.0 Lakhs to ₹38.0 Lakhs per year |
| Customer Retention Manager Salary in Pune | ₹7.0 Lakhs to ₹8.5 Lakhs per year |
| Customer Retention Manager Salary in Kolkata | ₹6.3 Lakhs to ₹10.0 Lakhs per year |
| Customer Retention Manager Salary in Gurgaon / Gurugram | ₹4.1 Lakhs to ₹20.0 Lakhs per year |
| Customer Retention Manager Salary in New Delhi | ₹2.6 Lakhs to ₹29.0 Lakhs per year |
What are the top paying industries for Customer Retention Manager in India?
Top 5 paying Industries for Customer Retention Manager in India are:
| Customer Retention Manager Salary in Software Product | ₹6.0 Lakhs to ₹39.0 Lakhs per year |
| Customer Retention Manager Salary in FMCG | ₹4.2 Lakhs to ₹18.0 Lakhs per year |
| Customer Retention Manager Salary in IT Services & Consulting | ₹6.0 Lakhs to ₹16.3 Lakhs per year |
| Customer Retention Manager Salary in Telecom | ₹7.0 Lakhs to ₹16.5 Lakhs per year |
| Customer Retention Manager Salary in NBFC | ₹2.6 Lakhs to ₹10.3 Lakhs per year |
How does experience affect salaries of a Customer Retention Manager in India?
Experience significantly impacts a Customer Retention Manager salary in India. Salaries increase with experience, as Customer Retention Manager take on more complex tasks, responsibilities, and leadership roles.
Customer Retention Manager salary at different experience level are as follows:
and so on.
| Experience | Average Salary Range |
|---|---|
| 1 year | ₹1.7 Lakhs to ₹9.0 Lakhs per year |
| 2 years | ₹2.2 Lakhs to ₹3.8 Lakhs per year |
| 3 years | ₹2.4 Lakhs to ₹4.0 Lakhs per year |
| 4 years | ₹2.4 Lakhs to ₹3.5 Lakhs per year |
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