Customer Representative Associate Salary in BPO/KPO in India

Likes

"I felt that even after giving 9-10 years, my salary is still very low. But when I reviewed, I found many employees like me who had been stuck at the same pay scale for 10-15 years or more, with a difference of just Rs 1920. Despite having more experience, we are forced to work with meager salaries, doing our jobs sincerely and with interest, but the company doesn't show the same interest in increasing our salaries. They just want labor, and we are stuck in our circumstances. Management only gives reviews, one review per year, and good reviews at that, but nothing concrete happens. They just keep taking reviews every year, but no action is taken. This is the state of big companies, everyone knows, but no one works on it." Note that the translation aims to convey the general meaning and essence of your statement, and some nuances may be lost in translation.

Dislikes

I thought they forget those employees who's working from last 10- 15 years with an associate level, they deserve the satisfied salary as per they spent his golden years & atleast as inflation continue to rises per year

Likes

The pay was good and that's it .

Dislikes

We didn't get leaves on Sunday or any major events as the call flow would be High during that time .

Likes

It is good that, there are some different type of process with opportunities for many people and salary come on time. It is a good place to start career in MNC BPO.

Dislikes

Transport facility is not so good, also some processes are with too much work pressure and don't celebrate indian festival, not even decorate own floor. No any fun activities or benefits on special occasions. Also office politics is also there.

Likes

Would like to work with the employees and team leaders who is very friendly in nature

Dislikes

Not much. But no hike in salary in such way I am disappointed