Banker Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

Skill development compared to other bank axis provide good learnings

Dislikes

Axis gives less salary compared to other bank and also high work pressure and high pressure to cross sell and make employees to run behind the customer and its make Customer to get irritated

Likes

Job Security

Dislikes

I have concerns regarding ICICI Bank's compensation and work culture. Specifically: - Salary: The bank offers significantly lower salaries (4-6 LPA) to Tier 3 college graduates with 5-6 years of experience, including B.Tech/M.Tech degrees, compared to freshers from top-tier1 colleges for similar work. - Workload: Employees are often overloaded with excessive work, leading to undue stress. - Bias: There appears to be a bias towards hiring and promoting graduates from Tier 1 colleges. - Promotion and hikes: Opportunities for growth and salary increases seem limited. - Work environment: Some senior managers allegedly create a toxic work environment, exhibiting unprofessional behavior towards female employees and using aggressive language. - Leave policies: Junior employees are often denied leave, including PL, CL, and sick leave, while senior managers enjoy their weekends and week days as well. - Business ethics: The bank's management practices seem to lack business ethics and morals towards gender specific. - Expectation of constant availability: Junior employees, including those in Designation/Department (DE), are expected to be available 24/7, including weekends (Saturdays and Sundays) and off-days, which is unsustainable and blurs the line between personal and professional life. - No compensation for extra work: Employees are not provided with compensatory off (comp-off) for working extra days or hours, leading to burnout and impacting work-life balance.

Likes

strong brand reputation, good learning and development opportunities, a supportive work culture with helpful colleagues, competitive salary and incentives, and the potential for career growth within the organization

Dislikes

Some challenges include high work pressure,

Likes

...ly banker to every Indian. One gain experience in handling all kind of customer. Good Salary package compared to any other banking and financial institutions. Respect and status is incomparable. Tough but worth for career oriented candidates.

Dislikes

Challenges before a women employee and men is not the same in our society. Not every family support working women. To spread their wings and fulfill their dreams they faces many many hurdles. We cannot have rigid and common transfer policy for everyone. I have seen many women employee resigning due to this reason including me. Having work life balance is difficult for officer particularly.

Likes

Some managers are good. They always motivate employees. This company has one of the best salary packages.

Dislikes

Management keeps on changing. HRBP takes management side only and loose sincere employees. New employees are selected randomly.