Associate Operations Analyst Salary in Thiruvananthapuram

Likes

The process in which i work in is really advanced and the clients are great. Upper management knows how to appreciate an employee based on his/her performance.

Dislikes

Everything takes too much time. Appraisal is standard but the salary includes variable pay which only comes twice a year based on teams performance.

Likes

1) Good work life balance with hybrid policy 2) Helpful peers and managers 3) Relaxed company culture 4) Initial Training provided is great

Dislikes

...ry weak IT support as well 4) Weak HR, no budget for team events and activities. They ask/pressurise employees to pay for these events/activities. No team outings as well 5) Very poor appraisals (3-12%) and only max 60-70% of bonus is given. No review of performace and appraisal rating. Due to this and low growth high attrition as well 6) 3 months notice period so become difficult to switch Only join if you want to chill for 2-3 years, otherwise feels like a lala company

Likes

The very first BPO I worked in, and had the best ever experience. No regrets at all working there. 😇

Dislikes

The salary package is quite low and there are no mobiles allowed on the floor, mobiles are supposed to be kept in the lockers which is out of your cabinets. Except for this, everything is awesome. ☺️

Likes

You cannot judge WNS with only one process. They have numerous process and where pressure is more they pay you good and vice versa. WNS uses to organised may fun activity to have work balance which stop now. Now it only just place of work means you just go their work and get paid and then return home. Yes if there is pressure then you team leader will be very rude. There is inhuman pressure means in example a person can handle 2 chat with its customers but they force to handle 3 chat , yes 3 chat that chat process is insane and they have also set quality upon that. Handling 3 customers on chat and with thought you will not have any quality issues, if you have than will not receive incentives. Best of luck for WNS. IMPORTANT NOTE: WNS is just a company don't think company is your home and people there are you family.

Dislikes

It's not bad but just like other profit making company , thinks of only profit.

Likes

Good work environment and culture. Company policies are good, appraisals are fair and give good Salary hike every year.

Dislikes

Transport facility is not provide in all pune. There is very limited route available