Assistant Vice President Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

I recently joined here and I'm currently at the head office. It's truly commendable that the banks offer free lunch and snacks to their staff. That's no small feat! The commitment to corporate social responsibility at 5% is also highly valued. I'm really enjoying my time here!

Dislikes

...ve the bank could consider standardizing salaries in based upon to market value. Currently, the alignment of designation, experience, and salary seems off. If you could take a look at this, I would appreciate it.

Likes

Citi has multiple initiatives to help employee skill themselves, also it provides good compensation to right candidate who is at right place at right time.

Dislikes

It's advantage of having options for employees to skill themselves remains a distant fruit to most of starting or mid level workforce as most of those spend maximum of their time and overtime working/supporting daily application. Have got the same feedback from most of people. So after spending some 3-5 years with organization there is high probability that you would feel lagging behind your other friends working in similar organization and would feel difficult to switch.

Likes

Learning opportunities Decent Salary Shift allowance for late night stay Cab facility

Dislikes

Focus more on qualification than output. Too many CAs at high level positions, so discriminate employees based on CA and Non CA rather than performance. Firm need to improve on diversity and inclusiveness

Likes

Good colleagues and engagment benefits Good Cultural Activation Program Good learning

Dislikes

Big salary disparity issues No night shift allowance for AVP and Above. So if I get promoted then I will loose it. Few old thought employees not ready to adopt the changes. Inactive HR

Likes

Salary on time.

Dislikes

Good but,very High pressure for operation staff for sales work with,sales target of casa,fd, insurance,sip, other, In this organization there is nothing in operation work in retail branch banking. If sales pressure trun off from service satff then no job is better of it.