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WDS-Sicap
3.5
based on 28 Reviews
Company Overview
Company Locations
Working at WDS-Sicap
Company Summary
WDS-Sicap specializes in enhancing customer service strategies, enabling organizations to optimize support while balancing costs and customer satisfaction.
Overall Rating
3.5/5
based on 28 reviews
8% below
industry average
Highly rated for
Work-life balance, Company culture
Critically rated for
Promotions
Work Policy
Monday to Saturday
45% employees reported
Flexible timing
54% employees reported
No travel
54% employees reported
Day shift
80% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
1 employee reported
Cafeteria
1 employee reported
Health insurance
1 employee reported
View detailed benefits
About WDS-Sicap
Founded in1995 (30 yrs old)
India Employee Count--
Global Employee Count201-500
HeadquartersPoole, United Kingdom
Office Locations
--
Websitewds-sicap.com
Primary Industry
Other Industries
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The need to support customers as they buy, use and maintain their products and services has never been greater. However, with customer profitability under constant pressure, organizations must look to prioritize their customer service investments in ways that reduce cost without compromising customer satisfaction. Thatâs why we help our clients to build more effective customer service strategies; empowering customer service channels with the knowledge and tools they need to protect profitability and preserve loyalty as they help customers to buy, use and maintain their products and services.
Mission: Customer service transformation through care automation, analytics and knowledge management
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WDS-Sicap Ratings
based on 28 reviews
Overall Rating
3.5/5
How AmbitionBox ratings work?
5
12
4
6
3
5
2
2
1
3
Category Ratings
4.1
Work-life balance
3.8
Company culture
3.6
Salary
3.5
Work satisfaction
3.4
Job security
3.4
Skill development
2.7
Promotions
WDS-Sicap is rated 3.5 out of 5 stars on AmbitionBox, based on 28 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
WDS-Sicap Reviews
Top mentions in WDS-Sicap Reviews
Compare WDS-Sicap with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.5/5 based on 28 reviews | 4.1/5 based on 7.3k reviews | 4.1/5 based on 2.4k reviews | 4.0/5 based on 2.1k reviews |
Highly Rated for | Work-life balance Company culture | Work-life balance Company culture Skill development | Work-life balance Company culture Skill development | Job security Company culture Salary |
Critically Rated for | Promotions | Promotions | No critically rated category | No critically rated category |
Primary Work Policy | - | Hybrid 76% employees reported | Hybrid 62% employees reported | Work from office 82% employees reported |
Rating by Women Employees | 3.2 Average rated by 6 women | 3.9 Good rated by 1.1k women | 4.2 Good rated by 450 women | 3.9 Good rated by 178 women |
Rating by Men Employees | 3.7 Good rated by 21 men | 4.1 Good rated by 5.8k men | 4.1 Good rated by 1.7k men | 4.0 Good rated by 1.8k men |
Job security | 3.4 Average | 3.9 Good | 3.9 Good | 3.9 Good |
View more
WDS-Sicap Salaries
WDS-Sicap salaries have received with an average score of 3.6 out of 5 by 28 employees.
Data Entry Operator
(28 salaries)
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₹1.1 L/yr - ₹3.5 L/yr
Team Lead
(4 salaries)
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₹1.3 L/yr - ₹3.2 L/yr
Computer Operator
(4 salaries)
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₹1.8 L/yr - ₹10.1 L/yr
General Manager
(4 salaries)
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₹15 L/yr - ₹18 L/yr
Data Entry Executive
(3 salaries)
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₹1.5 L/yr - ₹2.1 L/yr
Graphic Designer
(3 salaries)
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₹1.8 L/yr - ₹2.3 L/yr
Computer Operator/Data Entry Operator
(3 salaries)
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₹1.2 L/yr - ₹2 L/yr
Back end Executive
(3 salaries)
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₹1.8 L/yr - ₹2.5 L/yr
Lead Test Engineer
(3 salaries)
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₹5 L/yr - ₹6.3 L/yr
Online Data Entry Operator
(2 salaries)
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₹1 L/yr - ₹1.3 L/yr
WDS-Sicap Offices
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WDS-Sicap FAQs
When was WDS-Sicap founded?
WDS-Sicap was founded in 1995. The company has been operating for 30 years primarily in the Telecom sector.
Where is the WDS-Sicap headquarters located?
WDS-Sicap is headquartered in Poole.
Does WDS-Sicap have good work-life balance?
WDS-Sicap has a work-life balance rating of 4.1 out of 5 based on 20+ employee reviews on AmbitionBox. 64% employees rated WDS-Sicap 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read WDS-Sicap reviews for more details
Is WDS-Sicap good for career growth?
Career growth at WDS-Sicap is rated as poor, with a promotions and appraisal rating of 2.7. 36% employees rated WDS-Sicap 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading WDS-Sicap reviews for more detailed insights.
What are the pros and cons of working in WDS-Sicap?
Working at WDS-Sicap comes with several advantages and disadvantages. It is highly rated for work life balance and company culture. However, it is poorly rated for promotions / appraisal, based on 20+ employee reviews on AmbitionBox.
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