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ICT Service Management Solutions
3.7
based on 177 Reviews
Video summary
Company Overview
Company Locations
Working at ICT Service Management Solutions
Company Summary
ICT Service Management Solutions delivers tailored post-sales service programs, enhancing operational efficiency for clients in various sectors.
Overall Rating
3.7/5
based on 177 reviews
On-Par with
industry average
Critically rated for
Promotions, Salary
Work Policy
Work from office
72% employees reported
Monday to Saturday
66% employees reported
Strict timing
52% employees reported
No travel
48% employees reported
View detailed work policy
Top Employees Benefits
Free meal
12 employees reported
Job/Soft skill training
12 employees reported
Office cab/shuttle
9 employees reported
Health insurance
7 employees reported
View all benefits
About ICT Service Management Solutions
Founded in2009 (16 yrs old)
India Employee Count51-200
Global Employee Count51-200
India HeadquartersBangalore/Bengaluru, Karnataka, India
Office Locations
--
Websiteictsms.com
Primary Industry
Other Industries
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About UsICT Service Management Solutions (India) Private Limited provides a wide variety of industry-leading post-sales service solutions. The solutions designed by ICT Service Management Solutions (India) Private Limited focus on in-depth, tailored programs to directly support our client's service requirements.ICT Service Management Solutions (India) Private Limited provides a wide variety of industry-leading post-sales service solutions. The solutions designed by ICT Service Management Solutions (India) Private Limited focus on in-depth, tailored programs to directly support our client's service requirements.
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ICT Service Management Solutions Ratings
based on 177 reviews
Overall Rating
3.7/5
How AmbitionBox ratings work?
5
58
4
70
3
33
2
2
1
14
Category Ratings
3.6
Job security
3.6
Work-life balance
3.5
Skill development
3.5
Work satisfaction
3.4
Company culture
3.3
Salary
3.1
Promotions
ICT Service Management Solutions is rated 3.7 out of 5 stars on AmbitionBox, based on 177 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at ICT Service Management Solutions
based on 166 reviews
3.4
Rated by 47 Women
Rated 3.5 for Skill development and 3.4 for Job security
3.8
Rated by 119 Men
Rated 3.7 for Work satisfaction and 3.6 for Work-life balance
Work Policy at ICT Service Management Solutions
based on 14 reviews in last 6 months
Work from office
72%
Permanent work from home
14%
Hybrid
14%
ICT Service Management Solutions Reviews
Top mentions in ICT Service Management Solutions Reviews
+ 5 more
Compare ICT Service Management Solutions with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.7/5 based on 177 reviews | 4.0/5 based on 401 reviews | 3.7/5 based on 298 reviews | 4.3/5 based on 347 reviews |
Highly Rated for | No highly rated category | Skill development Work-life balance Work satisfaction | No highly rated category | Skill development Work-life balance Salary |
Critically Rated for | Promotions Salary | No critically rated category | Promotions | No critically rated category |
Primary Work Policy | Work from office 72% employees reported | - | Work from office 83% employees reported | Hybrid 95% employees reported |
Rating by Women Employees | 3.4 Average rated by 47 women | 3.8 Good rated by 34 women | 2.4 Poor rated by 11 women | 4.2 Good rated by 111 women |
Rating by Men Employees | 3.8 Good rated by 119 men | 4.1 Good rated by 351 men | 3.8 Good rated by 276 men | 4.3 Good rated by 182 men |
Job security | 3.6 Good | 3.7 Good | 3.6 Good | 4.3 Good |
View more
ICT Service Management Solutions Salaries
ICT Service Management Solutions salaries have received with an average score of 3.3 out of 5 by 177 employees.
Production Coordinator
(48 salaries)
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₹1.5 L/yr - ₹2.5 L/yr
Quality Engineer
(32 salaries)
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₹1 L/yr - ₹3.5 L/yr
Repair Engineer
(23 salaries)
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₹1 L/yr - ₹5.4 L/yr
Production Engineer
(21 salaries)
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₹1.5 L/yr - ₹3.3 L/yr
Test Engineer
(13 salaries)
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₹1 L/yr - ₹4.1 L/yr
Warehouse Executive
(10 salaries)
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₹2.1 L/yr - ₹4 L/yr
Junior Engineer
(9 salaries)
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₹2.1 L/yr - ₹3.2 L/yr
Quality Controller
(8 salaries)
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₹1.8 L/yr - ₹3 L/yr
IT Engineer
(8 salaries)
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₹3 L/yr - ₹5.8 L/yr
RF Engineer
(8 salaries)
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₹1.8 L/yr - ₹3.8 L/yr
ICT Service Management Solutions Perks & Benefits
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ICT Service Management Solutions FAQs
When was ICT Service Management Solutions founded?
ICT Service Management Solutions was founded in 2009. The company has been operating for 16 years primarily in the IT Services & Consulting sector.
Where is the ICT Service Management Solutions headquarters located?
ICT Service Management Solutions is headquartered in Bangalore/Bengaluru, Karnataka.
How many employees does ICT Service Management Solutions have in India?
ICT Service Management Solutions currently has more than 100+ employees in India. Engineering - Software & QA department appears to have the highest employee count in ICT Service Management Solutions based on the number of reviews submitted on AmbitionBox.
Does ICT Service Management Solutions have good work-life balance?
ICT Service Management Solutions has a Work-Life Balance Rating of 3.6 out of 5 based on 100+ employee reviews on AmbitionBox. 72% employees rated ICT Service Management Solutions 4 or above, while 28% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read ICT Service Management Solutions work-life balance reviews for more details
Is ICT Service Management Solutions good for career growth?
Career growth at ICT Service Management Solutions is rated as moderate, with a promotions and appraisal rating of 3.1. 28% employees rated ICT Service Management Solutions 3 or below, while 72% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading ICT Service Management Solutions promotions/appraisals reviews for more detailed insights.
What are the cons of working in ICT Service Management Solutions?
Working at ICT Service Management Solutions does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal and salary & benefits, based on 100+ employee reviews on AmbitionBox.
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