AmbitionBox
About Company
i
DAZN
based on 88 Reviews
1 location
Overall Rating
5
14
4
10
3
11
2
8
1
35
Category Ratings
Salary
Skill development
Work satisfaction
Company culture
Work-life balance
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Promotions
Customer Support Executive in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
NOTHING TO LIKE, FULL OF WORK PRESSURE. THEY WILL MAKE YOU DO 4 PERSON WORK USING 1 PERSON, WORST MANAGEMENT. DAILY WE ARE HANDLING 90 - 100 CUSTOMER WHICH IS HIGHLY IMPOSSIBLE!! SPAIN MARKET CUSTOMER SUPPORT IS VERY WORST COMPARED TO OTHER MARKETS
WORST COMPANY, TOXIC WORK CULTURE, MANAGER IS A WASTE FELLOW ON ENTIRE EARTH IN SPAIN CUSTOMER SUPPORT, NO PROPER MANAGEMENT, NO HEAD COUNT AT ALL, THIS WORST MANAGEMENT DOESN'T EVEN KNOW THAT THERE SHOULD BE REPLACEMENT BROUGHT WHEN SOMEONE IS LEAVING THE COMPANY OR WHEN THERE IS NO HEAD COUNT!!
Work days: Rotational Shift (Strict Timings)
Customer Service Associate in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
The interior of the office ,it’s theme and the location of the office.
Everything I disliked about this office worst administration, HR’s are not experienced doesn’t know how to deal with employees. HR’s are just the garbage no one are working especially women HR team Male HR’s are helpful but these women HR dominates them. When it comes to Customer support Team the Manager is well experienced for working in call centre for 19 years. He is very strict regarding Employee outfit. He does not encourage wearing Chappals or slippers. But the funniest thing is he don’t have good dress sense always wore White night T shirt and half shirt. Jeans with formal shoes. Anyways he just say the rules but he do not directly interact with employees rudely. He should work as MNC manager not like an Indian School principal. When it comes to TL’s Many of them are perverts. In DACH market TL’s are not so friendly they treat employees like school children. Even DACH market employees are Jokers , Cowards and do not question anyone. Few Female TL’s are not working and does not know anything about work but anyhow these Female TL’s had good job security. Few TL’s are very much helpful to the agents like Abhishek , Santhosh and Harish, few are there. In this company there is a weird thing regarding partiality durying Dinner IT people get free food and where as CS team won’t get dinner. This is so called Product base company. Firstly they allowed CS team to take dinner by paying money but now they are not allowing.No allowances nothing. When it comes to the company product The streaming quality is really worst , always broadcasting issues because Broadcasting engineers don’t have good knowledge , Even Developers are not very much good because we are facing lot of Customer complaints regarding streaming issues , website issues and UI issues like showing thumbnail of another match. Company is looting lot of money from the customers. Learn how to broadcast from Amazon , Hotstar and even Aha is better than you. Take experianced Broadcasting engineers by giving them desired salary. Dear Sridhar teddy manager you told us to post anything in Ambition box , but I don’t care. Yea thank you for insisting us to post HR administration is worst, especially women remove them or else this company will go to shed....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Designation | Avg Annual Salary | Open Jobs |
---|---|---|
Software Engineer 2 -
5
years
exp.
· Hyderabad / Secunderabad (67
salaries) | ₹6.5 L/yr - ₹18.1 L/yr | 1 job opening |
Starting your career? Discover DAZN fresher salaries in India | ||
Associate Software Engineer 0 -
2
years
exp.
· Hyderabad / Secunderabad (36
salaries) | ₹6 L/yr - ₹10.4 L/yr | 1 job opening |
Login to view exact salary
| ||
Starting your career? Discover DAZN fresher salaries in India | ||
Senior Software Engineer 3 -
8
years
exp.
· Hyderabad / Secunderabad (32
salaries) | ₹10.1 L/yr - ₹29 L/yr | 4 job openings |
Starting your career? Discover DAZN fresher salaries in India | ||
Business Analyst 1 -
5
years
exp.
· Hyderabad / Secunderabad (28
salaries) | ₹4.6 L/yr - ₹13.5 L/yr | |
Starting your career? Discover DAZN fresher salaries in India | ||
Customer Service Associate 0 -
3
years
exp.
· Hyderabad / Secunderabad (14
salaries) | ₹3 L/yr - ₹4 L/yr | |
Starting your career? Discover DAZN fresher salaries in India |
based on 48 reviews in last 6 months
Other hybrid work policies
8%
3 days/week from office
2%
Rated 2.7 for Salary and 2.3 for Company culture
Rated 2.6 for Salary and 2.6 for Skill development
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