Gateway DevOps Engineer

Gateway DevOps Engineer

What you can expect

The DevOps team plays a critical role in ensuring the reliability, scalability, and performance of Zoom s key services. These include Zoom AI Companion, Live Transcription Translation, Advanced Whiteboard, Zoom Docs, Audio Conferencing, Zoom Marketplace and the Zoom Web Client. As part of this team, you will be working in a high-impact environment. Collaborating closely with Developers, Infrastructure Engineers and Product teams to build and maintain resilient systems. We are responsible for deploying and managing services across multi-cloud and on-premises environment to ensure high availability.

About the Team

Zoom is transforming collaboration with cutting-edge AI and cloud solutions. We are looking for a DevOps Engineer to play a key role in optimizing and maintaining our Zoom Gateway and AI services. This position is ideal for someone who thrives in high-scale, high-impact environments and who is also passionate about automation, cloud-native infrastructure and system reliability. As a DevOps Engineer, you will be responsible for enhancing CI/CD pipelines, automating deployments, improving system observability and collaborating with Developers to drive service maturity. The role also requires participation in on-call rotations 7 days a week to support production services.

What we re looking for

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

About Us

Our Commitment

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.