Zinnia - Technical Product Manager (4-8 yrs)

About Zinnia:

Zinnia Open Insurance is advanced data-driven technology that accelerates innovation, enables unrivaled speed-to-market, deepens relationships with policyholders, and empowers better risk-based outcomes.

Open transforms the end-to-end experience to make everything faster, more transparent, and more collaborative for consumers, carriers, and advisors. Zinnia is a new tech company, but we're not new to insurance.

We're L&A experts and technology innovators building Open Insurance to power exceptional experiences that evolve ahead of the marketplace. We're Zinnia. And we're Open. Join us, and experience Life, More Open.

A bit about your role at Zinnia:

- You will be liaisons between Information Technology and other areas such as operations, Finance, Licensing and Commissions, and other Shared Services to ensure sound business solutions are formed and implemented with quality.

- Analysts are responsible for facilitating the flow of ideas and information between departments.

What you'll do:

- Drive or contribute into the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch

- Completing research and providing analysis as needed to support Management in decision making

- Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective

- Gain a deep understanding of existing systems, customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth

- Works with a cross-functional team to ensure fulfillment of product requirements, evaluates product performance and transition products from development to commercialization

- Assists in determining product delivery and deployment dates for new product releases, feature and maintenance releases and regular corrective service or service pack releases.

- Facilitating business needs and priority identification

- Assist in Developing and executing proposed business and technical solutions

- Assist in the research and investigation of escalated production issues and engage teams for resolution

- Track incidents through completion while providing regular updates to both internal and external customers

- Document business impact, research and resolution steps and long-term preventative measures via incident reports

- Provide regular severity updates to Senior leadership, Others

What you'll need:

- 4+ years' work experience into Technical Product Management

- A Bachelor's/Master's degree in Computer Science, or a related field; and equivalent work experience in business analysis and application development

- Strong customer service skills with excellent relationship management skills with the ability to interact positively and successfully with all levels of associates and managers to meet business needs

- Good understanding of technology system interfaces and API data integration, networks, and operating systems

- Knowledge of Business Process Modeling using decision tables/trees and data flows, etc.

- Hands-on knowledge of SQL, client/server, and network environments

- Dashboards, Analytics & a strong hands-on with presentations

- Strong written, oral, and interpersonal communication skills

- Willingness to develop industry-related knowledge

- Analytical, organized with excellent written and verbal communication skills

- Must be a self-starter, flexible and motivated

- Great to have experience in Annuity, mutual funds, financial services, or life insurance work experience preferred

What's in it for you?

At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done.

Visit our website at www.zinnia.com for more information. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.