Delivery Manager Salesforce

Delivery Manager Salesforce This role has been designed as Hybrid with an expectation that you will work on average 2-3 days per week from an HPE office.

• Will be responsible for leading our IT Operations, and Projects, driving technical excellence, and providing strategic direction on app innovation and continuous improvements. This role requires exceptional leadership skills, a strong SFDC technical background, and a proven track record in people management Skills across SFDC, .NET, Java, with integration would be a definite plus.
• Applies mastery level subject matter knowledge and alternative resourcing plans to manage staff activities in solving most complex business/technical issues. May interpret policy or recommend policy exception.
• Understands, articulates, and optimizes application and process capabilities for use by multiple IT constituents.
• Directs and controls activities for a pan-company business or IT area, typically consisting of multiple disciplines. Plans, directs, and monitors high-end operational/tactical activities of staff as well as drives the strategic multi-year plan for the team. May influence or participate in the creation of the domain or sub-domain strategy.
• Drives architectural simplification and ensures capabilities and applications are done "once for the company".
• Ensures that systems and applications are highly available and meet or exceed performance expectations, and require little to no support.
• Understands, articulates, and optimizes application and process capabilities for use by multiple/all business and IT constituents.
• Ensures team meets or enables achievement of relevant IT metrics and commitments per IT business goals and objectives.
• Provides technical as well as people leadership.
• Exerts influence horizontally and vertically in the organization; demonstrates business acumen and applies it for effective business engagement with internal customers and effective management of programs and initiatives.
• Drives change management beyond the immediate team and for the business unit; takes personal ownership of the IT strategy and drives support of it.

• Typically a technical bachelors degree or equivalent plus 10+ years minimum related experience with minimum of three years management or supervisory experience

• Demonstrated strong expertise in SFDC sales/service cloud application delivery, platform management. Strong knowledge or business experience in other business units or functional areas of the company.
• Experience directing and controlling the activities of multiple functions.
• Prior experience with HPE sales/ Services business process and delivery will be an added advantage.

Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Agile Methodology, Bias, Business, Coaching, Creativity, Critical Thinking, Cybersecurity, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Development Methodologies, Empathy, Follow-Through, Growth Mindset, Implementation Methodologies, Infrastructure Design, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 4 more} #india #globalIT Information Technology Manager_1