7 ZeroFOX Jobs

Position Overview:

We are seeking a highly skilled Commission Analyst to join our team. This individual will serve as the subject matter expert on SPIFF, our commission management software, and possess experience with Salesforce CPQ. The Commission Analyst will be responsible for configuring SPIFF with commission plans, monitoring calculations for accuracy, and ensuring timely submission to payroll for commission payouts. In addition, this role will oversee contest tracking, progress toward annual club trip qualifications, and performance reporting for all commission plans. The ideal candidate will have a keen eye for identifying trends, uncovering performance anomalies, and establishing meaningful KPIs to enhance our commission programs.

Key Responsibilities:

1.SPIFF Configuration & Management

• Configure SPIFF to align with company commission plans, including quotas, rates, SPIFFs, and accelerators.
• Monitor SPIFF calculations for accuracy and troubleshoot discrepancies.
• Collaborate with payroll to ensure timely and accurate commission payouts.

2.Collaboration with Sales Operations

• Work closely with Sales Operations to align commission plans with Salesforce CPQ and other sales tools.
• Validate and ensure data consistency between SPIFF, Salesforce CPQ, and other integrated systems.

3.Contest & Incentive Program Tracking

• Track and report on progress for sales contests, including performance against specific metrics.
• Manage qualification tracking for the annual club/incentive trip, ensuring accurate data and reporting.

4.Performance Reporting & Analysis

• Develop and maintain performance reporting dashboards to monitor commission plan effectiveness.
• Identify anomalies in commission plan performance (e.g., overperformance or underperformance).
• Provide actionable insights and recommendations to leadership to improve commission plan design.

5.Establish Commission KPIs

• Define and track KPIs to measure the success of commission plans over time.
• Collaborate with Finance and Sales Operations to adjust commission structures based on data-driven insights.

Qualifications:

• Experience with SPIFF Software: Proven expertise in configuring and managing SPIFF for commission plans.
• Salesforce CPQ Knowledge: Strong familiarity with Salesforce CPQ, including integrations and data flow.
• Analytical Skills: Advanced analytical skills to monitor performance, identify trends, and solve complex problems.
• Attention to Detail: Exceptional accuracy and detail orientation, especially in data entry and analysis.
• Collaboration Skills: Ability to work effectively across Finance, Sales Operations, and Payroll teams.
• Technical Proficiency:
• Advanced Excel skills (e.g., pivot tables, complex formulas, data visualization).
• Familiarity with reporting tools such as Tableau, Power BI, or Salesforce dashboards.

Preferred Qualifications:

• Prior experience with incentive plan design and administration.
• Understanding of ASC 606 and commission-related revenue recognition.
• Strong project management skills with the ability to handle multiple priorities.

Key Attributes for Success:

• Proactive problem solver with a continuous improvement mindset.
• Strong communication skills to present insights to non-technical stakeholders.
• Team player who can work independently and collaboratively in a fast-paced environment.