Operation Manager / Operation LEAD

Job description for Operation Manager

>Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization.

>Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organizations internal capacity.

>Continuous improvement of the process, the communication methods, reporting and platform infrastructures

>Prioritize and manage escalated issues affecting our products for multiple customers to successful resolution

>Ensure high-quality customer service with emphasis on timely resolution and through problem definition and identification

>The main responsibility is to bring order, structure, and focused management attention to the customer's problems in order to gain complete consumer satisfaction

>Perform periodic maintenance and servicing of MIS system to improve operational efficiency.

>Coordinating with vendors to ensure that they meet project deadlines and that products meet quality standards

>Analyzing data to identify trends or patterns that could indicate problems within the organization

>Providing training to employees on new technologies or processes to increase productivity or efficiency

Location: CHENNAI

Interested candidate can share your resume to 8190000598 (whatsapp)