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SFDC Enterprise Technical Architect

9-14 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

SFDC Enterprise Technical Architect

Zensar Technologies

posted 27d ago

Job Role Insights

Flexible timing

Job Description

  • Enterprise Architecture:
    • Define and implement the overall Salesforce enterprise architecture, ensuring alignment with the organization s business strategy and IT roadmap.
    • Architect scalable, high-performance Salesforce solutions that support large-scale business processes across departments and geographies.
  • Salesforce Platform Customization:
    • Lead the customization of Salesforce platforms, including Sales Cloud, Service Cloud, Marketing Cloud, and custom applications built on the Salesforce Platform.
    • Ensure the architecture accommodates future growth, considering scalability, performance, and maintainability of the platform.
  • Integration Strategy:
    • Design integration strategies between Salesforce and other enterprise systems (ERP, CRM, legacy systems) to ensure seamless data flow and process synchronization.
    • Leverage integration tools such as MuleSoft, APIs, and web services to design secure and efficient data integration solutions.
  • Data Architecture:
    • Develop and implement data models that align with enterprise data governance standards, ensuring consistency, integrity, and security of data across systems.
    • Oversee data migration, transformation, and cleansing activities to ensure a seamless transition to Salesforce for new implementations.
Technical Leadership:
  • Governance & Best Practices:
    • Establish and enforce architecture governance, standards, and best practices across the organization s Salesforce implementations.
    • Define architectural guidelines for developers, ensuring code quality, security, and scalability.
  • Security & Compliance:
    • Ensure the architecture adheres to enterprise security standards, including user authentication, data encryption, and access controls.
    • Collaborate with security and compliance teams to ensure that the Salesforce solutions comply with regulations such as GDPR, HIPAA, and other industry-specific requirements.
  • Performance Optimization:
    • Monitor and optimize the performance of Salesforce implementations, identifying areas for improvement and implementing performance-enhancing solutions.
    • Troubleshoot and resolve complex issues related to performance, security, and scalability of Salesforce applications.
Stakeholder Engagement:
  • Collaboration with Business Leaders:
    • Work closely with business stakeholders to understand their needs, gather requirements, and translate them into technical Salesforce solutions.
    • Provide strategic advice to senior leadership on Salesforce architecture and how it aligns with the organization s overall digital transformation goals.
  • Vendor & Partner Management:
    • Collaborate with third-party vendors, Salesforce consultants, and implementation partners to ensure successful delivery of Salesforce projects.
    • Manage relationships with Salesforce and other external stakeholders to ensure alignment with the latest Salesforce technologies and features.
Project & Team Leadership:
  • Project Leadership:
    • Lead enterprise-wide Salesforce projects, overseeing the design, development, and deployment of Salesforce solutions.
    • Provide guidance to project managers and development teams, ensuring that projects are delivered on time, within scope, and aligned with enterprise architecture goals.
  • Mentorship & Knowledge Sharing:
    • Mentor junior architects, developers, and technical teams, sharing expertise and fostering a culture of learning and innovation.
    • Lead architectural reviews, technical workshops, and knowledge-sharing sessions within the organization.
Continuous Improvement & Innovation:
  • Emerging Technology:
    • Stay up-to-date with the latest Salesforce features, products, and releases, ensuring the organization leverages new technologies to enhance its Salesforce ecosystem.
    • Explore opportunities to integrate emerging technologies such as artificial intelligence (AI), machine learning (ML), and analytics tools into Salesforce to drive business innovation.
  • Continuous Improvement:
    • Continuously evaluate existing Salesforce implementations, recommending improvements and enhancements that align with evolving business needs.
Key Requirements:
Experience:
  • Salesforce Architecture:
    • 8+ years of experience in Salesforce architecture , with a proven track record of delivering large-scale, enterprise-grade Salesforce implementations.
    • Extensive experience with Salesforce clouds (Sales Cloud, Service Cloud, Marketing Cloud) and Salesforce development tools (Apex, Visualforce, Lightning, APIs).
  • Enterprise Architecture:
    • Experience in designing and implementing enterprise-level architectures that integrate Salesforce with other business systems such as ERP, data warehouses, and customer service platforms.
    • Hands-on experience with integration tools like MuleSoft, Dell Boomi, or similar technologies.
Technical Skills:
  • Salesforce Platform Expertise:
    • Deep understanding of Salesforce platform architecture, including multi-cloud implementations, integrations, and custom development.
    • Proficiency in Salesforce development and customization, including Apex, Visualforce, Lightning Components, and Salesforce DX.
  • Integration & Data Management:
    • Expertise in designing and managing integrations between Salesforce and external systems using APIs, middleware platforms, and web services.
    • Strong understanding of data architecture principles, including data modeling, data migration, and master data management (MDM).
  • Security & Compliance:
    • Experience with Salesforce security models, including role hierarchies, sharing rules, profiles, permission sets, and encryption methods.
    • Familiarity with industry regulations such as GDPR, HIPAA, and CCPA, and the ability to implement compliant Salesforce solutions.
Certifications:
  • Salesforce Certifications:
    • Salesforce Certified Technical Architect (CTA) or Application Architect certification is highly preferred.
    • Additional certifications such as Salesforce Certified System Architect, Integration Architect, or Data Architect are desirable.
Soft Skills:
  • Communication & Leadership:
    • Strong communication skills, with the ability to engage and influence both technical and non-technical stakeholders.
    • Leadership abilities to guide technical teams and ensure alignment with the organizations overall technology strategy.
  • Problem-Solving & Analytical Thinking:
    • Strong problem-solving abilities and analytical thinking, with a focus on delivering practical, scalable solutions to complex business challenges.
Industry Knowledge:
  • Experience in industries such as financial services, healthcare, retail, or telecommunications is an advantage, particularly where Salesforce plays a pivotal role in customer relationship management and business operations.

Employment Type: Full Time, Permanent

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90%
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Flexible timing
Monday to Friday
No travel
Day Shift
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Zensar Technologies Benefits

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Work From Home
Team Outings
Health Insurance
Vacation & Paid Time Off
Sabbatical
Maternity & Paternity Leave +1 more
Submitted by Employees
Work From Home
Soft Skill Training
Cafeteria
Health Insurance
Job Training
Child care +6 more
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Zensar Technologies Mumbai Office Location

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Mumbai, Maharashtra Office
Magnet House 2nd Floor, Magnet House Narottam Morarjee Marg, Ballard Estate, Mumbai - 400 001 Mumbai, Maharashtra
400001

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