IAM Consultant(Cyberark Admin)

Educational qualifications

Graduation degree in any stream or equivalent / post-graduation degree/diploma, Certification in any IAM product would be an added advantage.

Work experience

We are looking for a of IAM resource with 3+ years of experience for one of our engagements. The resource must work from our Pune/Bangalore office and willing to work on shifts

The ideal candidate will:

At least 36 months of Privileged Access Management domain experience

A quick learner and adaptable to changing environments

Have strong analytical skills and communication skills

Build strong professional working relationships with client personnel

Clear understanding of IAM solution design and configuration

Working in rotational shifts supporting client environment.

Deliver timely and high-quality work diligently

Identify issues and opportunities, and communicate them to appropriate senior member

Technical Skills Required:

At least 36 months of experience in CyberArk-PAM product

CyberArk Administration:

Manage and maintain the CyberArk Privileged Access Security Solution, including the Enterprise Password Vault (EPV), Privileged Session Manager (PSM), and other related components.

Perform daily health checks, monitor system performance, and ensure the availability and reliability of the CyberArk environment.

Handle password rotations, policy updates, and access provisioning/de-provisioning.

Troubleshoot and resolve any issues related to CyberArk infrastructure and performance.

Implement best practices for privileged access management and ensure compliance with organizational security policies.

DPA (Data Protection Advisor):

Administer and maintain the Data Protection Advisor tool to ensure backup and recovery operations are monitored and optimized.

Collect and analyze data on backup performance, storage usage, and data protection trends.

Provide recommendations for improving data protection strategies and ensuring compliance with backup policies and procedures.

Generate and distribute regular reports on backup health and performance to relevant stakeholders.

SCA (Secure Configuration Assessment):

Perform secure configuration assessments using CyberArk SCA tools to identify and remediate vulnerabilities and misconfigurations.

Develop, implement, and maintain security configuration baselines for various systems and applications.

Conduct periodic reviews and assessments to ensure compliance with security configuration policies and standards.

Provide detailed reports of secure configuration assessments and recommend corrective actions to address identified issues.

Support and Troubleshooting:

Serve as the Level 2 support contact for CyberArk, DPA, and SCA-related issues, collaborating with Level 1 and Level 3 support teams as needed.

Respond to and resolve support tickets, incidents, and requests in a timely and efficient manner.

Document troubleshooting steps, solutions, and best practices for knowledge sharing and continuous improvement.

Understanding of ITIL processes

Ability to work with multiple stake holders from Security, Operations, Application Owners and Service Providers on deployment activities and enhancing the IAM solution.

Knowledge of Operating systems, Database concepts and others potential targets or endpoints for a typical IAM Solution.

Good presentation and documentation skills

Behavioral / team skills

Excellent communication (written and verbal) and interpersonal skills

Ready to work in Shifts (on 3 shift rotation pattern)

Flexibility to adapt to a variety of engagement types, working hours and work environments and locations

Proven ability to work creatively and analytically in a problem-solving environment

Desire to learn and contribute

Focused and self-motivated approach to work

Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations