Digital Operations ( Architect)

The candidate should be familiar with - Experience on OSS Fulfilment [Telecom] including Service Provisioning and Activation. - Catalog based Workflow design/development - Network Element Interface development using Java - Good experience on Relational database/database-driving application and open-source relational database (e.g. PostgreSQL Server/SQL server)- Experience on Shell/Perl and python Scripting. - Hand-on of Docker and Kubernetes base implementation [with CI and CD implementation any cloud platform] - Config management (e.g. Ansible/chef/puppet) - Experience on DevOps process in any cloud platform - Experience in BPMN Workflows (Camunda) - advanced- Experience in Apache Nifi advanced

Job Responsibilities:- Design and define architectural dependencies and interfaces - Work with Market Areas to understand customer requirements and accordingly prepare HLD / LLD / CIQ documents- Ability to guide Deployment Engineers with appropriate product information and support

Role Purpose

The purpose of the role is overall development of the target Architecture through defining the technology roadmap for own business/ domain. Recognized as the subject matter expert for a specific domain and provides expert advice & guidance to different business stakeholders

Do

1. Develop architectural application for the new deals/ major change requests in existing deals
2. Creates enterprise wide business/ domain architecture deliverables (enabling, diagnostic and actionable) focused on the target audience and its issues and opportunities
3. Look for opportunities to use high-level business and operating models (business capability and value chain), combined with or relating to business, people, information, technology and solutions.
4. Contributes to the Target Architecture, by developing and maintaining the technology roadmap for area of expertise and ensuring that roadmap remains aligned to the Business Strategy
5. Recognizing innovative use of technology for increasing performance measures
6. Works with other IS and business stakeholders to drive the development and adoption of the target architecture for own domain
7. Establish domain specific standards, near/mid-term strategy, and roadmaps, in adherence to, and in support of Enterprise standards, strategy, and roadmaps.
8. Guide a solution from concept to delivery - envision and create solutions that meet requirements
9. Prove the feasibility of a design; and can ultimately be implemented and supported in the Production environment
10. Oversee product/ platform engineering, protocol map development, virtualization as per the business solution requirements
11. Apply architectural and engineering concepts to design a solution that meets operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability.
12. Participate and lead research and development efforts (proof of concept, prototypes), as subject matter experts, when introducing new technologies, in conjunction with team and Product Owners
13. Partners with IT and line of business functional groups to communicate and clarify business needs, contributes to the development of long-range system plans, and ensures that IT products, services and processes are aligned with line of business needs.
14. Define high-level migration plans to address the gaps between the current and future state, typically in sync with the IT budgeting or other capital planning processes
15. Provides technology consulting to solution architects, junior staff members, and others who are using or modifying multiple domain technologies within a solution, insuring the technology operates coherently to meet overall needs
16. Interaction with EA, OEMs, Technical leads for defining business solutions
17. Depending on the clients need with particular standards and technology stacks create complete RFPs
18. Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps
19. Provide solution of RFPs received from clients and ensure overall design assurance
20. Develop a direction to manage the portfolio of all the business/ domain requirements including systems, shared infrastructure services in order to better match business outcome objectives
21. Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution for the big/small data

• Provide technical leadership to the implementation of custom solutions through thoughtful use of modern technology

1. Define and understand current issues and problems and identify improvements
2. Evaluate and recommend solutions to integrate with overall technology ecosystem keeping consistency throughout
3. Understand the root cause problem in integrating business and product units

• Validate the solution/ prototype from technology, cost structure and customer differentiation point of view
• Collaborating with sales and delivery leadership teams to identify future needs and requirements

1. Tracks industry and application trends and relates these to planning current and future IT needs

1. Understanding enterprise requirements and provide solutions for technical ecosystem
2. Creating Intellectual Property in forms of services, patterns, models and organizational approaches.
3. Bring knowledge of automation in application by embracing Agile and dev-ops principles to reduce manual part
4. Responsible for successfully applying the technology in their domain to solve business problems in a supportable, cost effective, way
5. Analyze the current technology environment to detect critical deficiencies and recommend solutions for improvement. In addition, analyze the technology industry and market trends to determine their potential impact on the enterprise as well as on the enterprise technology architecture
6. Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives
7. Provide platform to create standardize tools, uniform design and techniques are maintained to reduce costs of maintenance
8. Seamless integration and advising of new and existing systems to eliminate potential problems and maintain data structure and bring value in terms of development
9. Serve as technical owner and point of contact for domain specific solutions and provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology

1. Enable Delivery Teams by providing optimal delivery solutions/ frameworks
2. Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor
3. Collaborate with enterprise architect for translating business strategy to execution
4. Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results
5. Bring value in terms of quality in development activities by leveraging cloud based and scalable infrastructure
6. Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects
7. Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams
8. Recommend tools for reuse, automation for improved productivity and reduced cycle times
9. Leads the development and maintenance of enterprise framework and related artefacts
10. Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams
11. Provide architectural oversight of projects; ensure requirements are in alignment with business strategies and business architecture roadmap/framework.
12. Ensure solutions developed across organization are aligned to enterprise architecture standards and principles, leverage common solutions and services, and meet financial targets (cost and benefits).
13. Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed
14. Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor

1. Competency Building and Branding
2. Ensure completion of necessary trainings and certifications
3. Develop Proof of Concepts (POCs), case studies, demos etc. for new growth areas based on market and customer research
4. Develop and present a point of view of Wipro on application design and architect by writing white papers, blogs etc.
5. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits
6. Be the voice of Wipros Thought Leadership by speaking in forums (internal and external)
7. Mentor developers, designers and Junior architects in the project for their further career development and enhancement
8. Contribute to the architecture practice by conducting selection interviews etc

• Manage team attrition

1. Drive diversity in leadership positions

1. Performance Management
2. Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
3. Ensure that the Performance Nxt is followed for the entire team

Stakeholder Interaction

Stakeholder Type

Stakeholder Identification

Purpose of Interaction

Internal

Delivery teams

Review of architectural process deployment in engagements, escalation management, issue resolution, delivery assurance and excellence

Pre-sales team

For solutioning and architectural design purpose

Quality Assurance

Periodic review of architecture

Practice teams

To understand the different solution portfolios

Holmes engineering and roll out

For automation purpose

Talent Transformation Team, Competency Group

Plan and support delivery of Technical Trainings, knowledge sharing

HRBP

For hiring and managing resources

External

Vendors/ Partners

For strategic alignment and partnerships, training

Industry forums

Best practices, market intelligence, knowledge sharing, customer architectural council

Display

Lists the competencies required to perform this role effectively:

• Functional Competencies/ Skill
  • Domain/Industry Knowledge - Awareness and knowledge of broad economic, demographic, technological and global trends within own ecosystem - Master
  • Market Intelligence - Deep specialized understanding of the ecosystem practice, overall market & competition and nuances of delivery in that domain - Master
  • Systems Thinking - Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - Expert
  • Leveraging Technology - In-depth knowledge of and mastery over ecosystem technology that commands expert authority respect - Master
  • Asset reusability - ability to re-use the assets to ensure scalability and optimization - Expert
  • Technical knowledge - architecture design principles, framework and documentation - Master

Competency Levels

Foundation

Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.

Competent

Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.

Expert

Applies the competency in all situations and is serves as a guide to others as well.

Master

Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.

• Behavioral Competencies
  • Strategic perspective
  • Stakeholder Management
  • Technology Acumen
  • Innovation
  • Managing Complexity
  • Client centricity
  • Execution excellence
  • Self-Learning
  • Domain Experience
  • Change agility
  • Passion for results
  • Nurturing people
  • Executive presence

Deliver

No.

Performance Parameter

Measure

1. Support sales team to create wins

% of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led

2. Delivery support

CSAT, delivery as per cost, quality and timelines, Identify and develop resuable components, utilization %, Recommend tools for reuse, automation for improved productivity and reduced cycle times, # of reusable components

3. Capability development

% trainings and certifications completed, increase in ACE certifications, thought leadership content developed (white papers, Wipro PoVs)

4. Practice Building

Identifying opportunities for architects in the account and outside through known contacts, Contribute towards domain and technology accelerator kits, Mentoring junior architects

5. Team Management

Team attrition %, Employee satisfaction score