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E-Commerce Specialist
Windmill
posted 4hr ago
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Fixed timing
Key skills for the job
Job Description
We are seeking a dynamic and results-driven E-Commerce Specialist with 2-5 years of experience to join our team. The ideal candidate will play a key role in managing and optimizing our online sales channels, enhancing customer experience, and driving revenue growth across multiple platforms.
Key Responsibilities :
1. E-Commerce Platform Management :
Key Responsibilities :
1. E-Commerce Platform Management :
- Manage online product listings across marketplaces such as Amazon,
- Flipkart, Shopify, and others. Regularly update product descriptions, images, pricing, and inventory levels.
- Ensure accuracy and consistency of product information across all platforms.
2. Digital Marketing Coordination:
- Collaborate with the digital marketing team to execute campaigns that increase traffic and conversion rates.
- Optimize product listings with keywords, SEO-friendly content, and promotional strategies.
- Monitor and analyze performance metrics like CTR, conversion rates, and sales growth.
3 . Order Fulfillment & Logistics Coordination :
- Work closely with 3PL partners and distributors to ensure smooth order processing and timely deliveries.
- Address customer issues related to orders, shipping, or returns promptly.
4 .Customer Engagement & Support :
- Enhance customer experience through exceptional support and clear communication.
- Respond to inquiries, resolve complaints, and collect feedback to improve processes.
5.Data Analysis & Reporting :
- Analyze sales trends, customer behavior, and competitor strategies to identify growth opportunities.
- Provide regular performance reports and actionable insights to the management team.
6 .Process Improvement :
- Suggest and implement strategies to streamline operations, reduce costs, and improve efficiency.
- Stay updated on industry trends, platform updates, and e-commerce technologies.
Qualifications and Skills :
- Bachelor s degree in Marketing, Business Administration, or a related field.
- 2-5 years of experience in e-commerce operations, digital marketing, or online sales.
- Proficiency in managing e-commerce platforms like Amazon Seller Central, Shopify, or equivalent.
- Familiarity with digital marketing tools (e.g., Google Analytics, PPC campaigns, SEO tools).
- Strong analytical skills with a data-driven mindset.
- Excellent organizational, multitasking, and communication skills.
- Experience in coordinating with 3PL partners and understanding supply chain dynamics is a plus
Employment Type: Full Time, Permanent
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based on 4 employees
Strict timing
Rotational Shift
Within country
Day Shift
Windmill Benefits
Health Insurance 
Education Assistance 
Job Training 
Free Transport 
Cafeteria 
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