Team Lead

Role & responsibilities

• Needs to Manage the assigned Collection Agency.
• Ensuring assigned targets are achieved
• Interact with High Risk customers and get the account resolved
• Needs to Coordinate with Collection Manager or Bucket Manager and make sure the required process is followed or implemented.
• Needs to follow up on the Dialer Calls on requirement
• Ensure the entire portfolio is attempted. Making sure the agency is giving required intensity and follow up

Preferred candidate profile

• 3 to 5 years' work experience in the collection process.
• Experience in Banking / NBFC / Fintech preferred
• Excellent communication in English & Hindi.( Regional Language)

Perks and benefits

CTC + Incentives + Insurance