We are looking for a Senior Content Designer with a focus on AI and content engineering.
WHO YOU ARE
You re a word lover with experience in content strategy. You have a passion for digging deep into the details of why and how messaging works.
You re a classic creative type with lots of ideas, but also a team player who understands a clear strategy, well-defined roles, and proper planning a key part of any successful, collaborative digital process.
You re a digital native who loves to stay up to date on trends and an armchair psychologist who enjoys figuring out how people think and what drives their behavior. - You have experience writing prompts for LLMs, collaborating with data analysts to build AI tech from the foundation of content first and enjoy diving into code to create the optimal tone of voice in AI.
And finally, you re a flexible optimist who thrives on change, is comfortable speaking your mind, loves to influence people and processes, and always looks for the win!
Here s a sampling of expectations for your role as a Senior Content Designer:
You ll craft and direct UX copy and content to ensure accessibility, inclusivity, and consistency of brand voice across multiple experiences and products. From large initiatives to smaller, quick-turn projects, you re willing to dive in and get the job done.
In close collaboration with Experience Design Researchers and/or Product UX Designers, you ll lead and help with copy audits, guide the documentation of our brand voice, and help refine the processes that make it all possible.
As a natural leader, you ll provide direction and craft mentorship to assist in the development of the Digital Experience Writers and others as required. You ll facilitate and drive content-focused, human-centered conversations and other co-creative methods for teams throughout the digital landscape. Ultimately, you ll improve our content by working closely with various teams and stakeholders to create strong, vital copy across a variety of digital touchpoints.
Requirements
Lead and advocate for human-centered content practices and craft compelling UX copy in AI technology for our digital customers.
Inspiring, informing, and guiding them throughout their digital experience across multiple platforms.
Partner with other digital content experts to drive entirely new strategies and approaches.
Collaborate within the broader Group Digital organization, working within a highly collaborative environment including coworkers from Digital Experience, Product, Engineering, Data, and Business teams.
Top 3 things most important
Experience in AI, collaborating with data and engineering
Stakeholder management
Leading collaboration and advocating for content to be included