Service Engineer based at Bhubaneshwar to look after service activities in east region and is responsible for supporting the GEHO product line and grow aftermarket revenue from sale of spare parts, pump servicing and commissioning support.
Key Responsibilities:
Support Annual Maintenance Contract/Annual Servicing Contract.
Support customer on troubleshooting & maintenance of GEHO pumps.
Carry out Preventive maintenance, Pump spare inventory planning & management to reduce pump downtime.
Prepare Daily Report/ Field Service Report, Maintaining equipment Log sheets & site Stock Report.
Develop competence in erection and commissioning of GEHO pumps.
Responsible to co-ordinate the After sales support for GEHO products.
complaint Monitoring.
Extensive travel at customer sites.
Key Performance Indicators
Sustain zero harm workplace.
On time troubleshooting of pump related issues for enhancing customer satisfaction.
Revenue generation through Annual Maintenance Contract.
100% availability of Pump in respective region.
Complain Resolutions.
Involvement in CSR and Kaizens.
Lean & Safety Responsibilities:
Follow Safety norms as per Weir Group EHS policy and WMI IMS Policy
Facilitate safety trainings as per the company norms and standards
Facilitate safety events as per the company requirements