Software Engineer Routing & Switching Trouble shooting with Automation

The Webex Networking Engineering Team performs infrastructure support, monitoring and alerting across the Webex business unit. Working in tandem with Data Center Engineering and Incident Command teams, we identify problems and bottlenecks in processes and contribute to the automation of infrastructure provisioning, configuration management, and deployment processes. As a Software Engineer on this team, you will play a role in ensuring a reliable, efficiently designed, and provisioned network that delivers performance and quality of service consistent with our customers and corporate objectives.

You will contribute to the team in the following ways:

This role requires a person familiar with software development and networking skills. The candidate must have experience configuring and troubleshooting networks, as well as being comfortable with developing and maintaining network automation. You will participate in on-call support rotation which will require you to engage with customers and other service owners to troubleshoot and remediate network issues using a standard change process. The on-call experience will help you identify gaps in monitoring and alerting that you will help to address. You will drive operational efficiency by continually evaluating, improving, and automating processes, procedures, and systems. You will work independently, receive minimal guidance and direction from the manager then identify the best approach to accomplish work. You will need to be able to work effectively with engineers and managers across multiple time zones. You will be a self-motivator and eager to learn new things.