Managing relationships with all accounts and partners both within India and globally.
Provide consulting and guidance on integrating partners existing systems with ours
Identifying business development opportunities with key focus on growing business from existing partners
Implementation of marketing initiatives and sales promotions
Delivering presentations & pitches to introduce new services to existing partners
Negotiating & closing deals which establish long term business partnerships
Liaising with internal teams, across departments to enable efficient and timely client setups & integrations
Liaising with the operations team to ensure smooth functioning of the team as a whole
Understand requirements and provide information to the end user to choose the right solution
Assist & resolve conflicts, issues and problems and provide solutions to customers in a timely manner to maintain trust when small & medium businesses inquire via phone, chat or email.
Develop a robust pipeline and achieve assigned revenue targets and service levels
Maintain and manage the pipeline with accurate notes and rigorous follow ups.
Recommend changes in products, services and policies by evaluating results and competitive developments
Who you are & what you ll need to succeed.
Should be a star business professional with 1 - 3 years of experience in handling strategic clients and implementing international sales & marketing initiatives/account management processes for an IT company (preferably in the internet domain)
You are looking to build a career in sales and account management
Have immaculate written and oral communication skills and is comfortable with dealing with clients via email/chat & phone
You are tenacious & street smart
You work with minimal supervision
You have excellent business acumen - a keen eye to snap up opportunities that surface through the course of managing an account
You are objective driven, analytical, extremely motivated and a logical and creative thinker
You are able to manage stakeholders, and have the ability to take quick, sound decisions which are critical to success in this role.
Why you ll love us:
We ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from- home, hybrid, or work-from-the-office environment.
Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.
We celebrate one another s differences . We re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally.
We care about you. . At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.
Where can we take you We re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!