QUALITY CONTROL MANAGER

Developing, implementing, and maintaining quality control procedures, policies, and systemsManaging and overseeing the quality control team and providing guidance, direction, and training to team membersDeveloping and monitoring quality control metrics and key performance indicators (KPIs) to ensure compliance with quality standards and customer requirementsConducting quality control audits and inspections to identify non-compliance issues, defects, and areas for improvementDeveloping and implementing corrective and preventive actions to resolve quality issues and prevent their recurrenceCollaborating with cross-functional teams, including engineering, manufacturing, and customer service, to identify and resolve quality issues and improve processes.Maintaining and updating documentation related to quality control processes, procedures, and systems.Conducting quality control training programs for employees to ensure that they are aware of quality control standards and procedures.Participating in customer meetings and conducting customer surveys to assess customer satisfaction and identify areas for improvement.Strong leadership and analytical skills, as well as excellent communication skills