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Omni Sport Leader

0-3 years

Ghaziabad

Omni Sport Leader

Decathlon

posted 3d ago

Job Description

  Mission  



Do check our Video on the role and responsibility of an Omni Sports Advisor -

https://www.youtube.com/watch?v=EHQ8mJ6FBVI




1st Responsibility:



I ensure a WOW Customer Experience








I greet, smile, and engage with customers to understand their needs
  • I am equipped to interact and engage with my customers


  • I promote sports

    by engaging customers through sports communities
  • I practice my sport and inspire customers to join sports communities.
  • I stay informed and encourage customers to participate in Decathlon events or local sports activities related to their interests.


  • I ensure my customer is Satisfied or Satisfied
  • I ensure my customer is Satisfied or Satisfied
  • I propose the right products & services depending on the needs of my customers
  • I use all our channels (in-store, .in, App) to satisfy the customers needs
  • I propose the relevant services to the customer (buyback, repair & maintenance, personalisation).
  • I ensure a smooth checkout experience
  • My customer is at the centre of my activity. I make myself available whatever I am doing.
  • I suggest complementary products to enhance the customer sports practice experience
  • I ensure product availability by doing reliable, up-to-date and responsible inventory to support its omnichannel availability.
  • I ensure the signages are updated for the customers (Self-informed best choice)
  • I am accountable for the delivery

  • 2nd Responsibility:

    I guarantee WOW displayed layout

    The layout

    is the best in class for my customer
  • My layout is safe for me, my team, and my customers.
  • My Layout is welcoming, seductive and engaging.
  • I ensure my customers can test all our solutions


  • I know and highlight the best omnichannel offer to my customers, both offline and online
  • I know the complete offer in my store and online
  • I ensure My customer will find the entire range of products for their sports practice - either in-store or online
  • I am product trained by a validated product trainer.
  • I suggest the best possible solution to my customer as per their need
  • I ensure all the necessary services for my sport are available to my customer
  • I highlight our Circular offer and relevant services






  •   Profile  



    Are you a person who would love to work with people and enjoy collective decision

    Passionate about providing exceptional customer experiences

    You are a passionate sports lover

    Keen to adapt/learn to Omnichannel expertise to blend online and offline customer experiences through digital tools and data analysis to optimize business performance.

     Skills 
    empathy
    time management
    E-Learning
    Team Work
    Relationship Building
    active listening
    effective communication
    enterpreneurial
    integrity
    confidence

    Employment Type: Full Time, Permanent

    Read full job description

    Decathlon Interview Questions & Tips

    Prepare for Decathlon Sports Leader roles with real interview advice

    What people at Decathlon are saying

    3.9
     Rating based on 160 Sports Leader reviews

    Likes

    It’s a good place to start your professional career or journey as a teenager. You can gain good set of knowledge, skill and confidence in yourself by working here.

    • Salary - Good
    • +2 more
    Dislikes

    Their is no place for satisfaction however your give or contribute unless you are willing to do chaplusi or wrong practice which is called being smart in work field. “Keep professional don’t get emotional wherever you work”

    • Promotions - Poor
    • +1 more
    Read 160 Sports Leader reviews

    Sports Leader salary at Decathlon

    reported by 361 employees
    Lock Unlock
    ₹1 L/yr - ₹5.5 L/yr
    8% more than the average Sports Leader Salary in India
    View more details

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