1 VLSI FIRST Job

Job Description:

• Regularly communicate and counsel students and parents regarding admissions, courses, and available programs
• Handle incoming queries via phone, email, and in-person, providing clear and informative responses
• Follow up with prospective students and parents to ensure they are kept informed and encouraged throughout the admission process
• Assist in the application process, ensuring that all necessary documents are collected and submitted on time
• Advise on entrance examinations and provide guidance on preparation methods
• Act as a key point of contact for students and parents, helping to resolve any queries or concerns
• Maintaining detailed records of all communication and follow-up actions in the system.
• Maintaining administration and Operation records.
• Answering all incoming calls and redirecting to correct department
• Supervising all department employees.
• Organize documentation of all company and employee records.
• Good knowledge of computers.
• Perform clerical duties like photocopying, filing, Scanning documents etc.
• Proficient in English (oral and written).
• Basic Knowledge in letters and office related purchase order drafting.
• Knowledge of office management and basic book keeping.
• Excellent knowledge of MS Office (especially Excel and Word).
• Good communication skills.
• Good organizational and multi-tasking abilities.

Desired Profile:

• Minimum 1 year of experience in an education-related counselling role, preferably in coaching or academic counselling