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Manager Quality
Vision Eye Centre
posted 24d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
5+ years of experience in quality management, preferably in a healthcare or eye care setting.
Bachelor s degree in healthcare management, quality management, or related field (Master s or equivalent preferred).
Key Responsibilities - Develop and oversee the implementation of quality management systems (QMS) to enhance patient safety and service standards.
- Monitor and evaluate clinical and operational processes to ensure compliance with healthcare regulations and best practices.
- Implement quality improvement initiatives to address inefficiencies and improve outcomes.
- Maintain adherence to infection control protocols, patient safety standards, and regulatory requirements.
- Conduct internal audits and risk assessments to identify areas for improvement.
- Ensure compliance with national and international healthcare accreditation standards (e.g., NABH, JCI).
- Collaborate with regulatory bodies for inspections, certifications, and audits.
- Develop and monitor key performance indicators (KPIs) for quality and safety metrics.
- Organize training programs for staff on quality assurance, safety protocols, and standard operating procedures (SOPs).
- Build awareness and foster a culture of quality and continuous improvement among employees.
- Provide guidance to teams on compliance with quality standards and patient-centered care practices.
- Collect and analyze patient feedback to identify service gaps and drive corrective actions.
- Implement initiatives to enhance patient satisfaction and streamline workflows.
- Lead cross-functional teams in root cause analysis and corrective action planning.
- Prepare detailed reports on quality performance, patient safety, and risk management for senior management.
- Maintain accurate documentation of quality assurance activities, including policies, audits, and incident reports.
- Collaborate with senior leadership to develop and execute quality improvement strategies aligned with organizational goals.
- Stay updated on industry advancements and integrate evidence-based practices into quality initiatives.
Employment Type: Full Time, Permanent
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based on 8 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Vision Eye Centre Benefits
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