Senior Software Engineer

Responsibilities

Perform ServiceNow upgrades patching and testing to ensure platform stability and performance
Collaborate with crossfunctional teams to define and refine technical requirements
Provide technical expertise and solutions for automation and business process improvements
Work with stakeholders to gather requirements create technical specifications and provide functional support
Troubleshoot and resolve technical issues related to ServiceNow functionality
Ensure adherence to best practices security protocols and change management processes

Required Skills Qualifications
3 to 5 years of experience in ServiceNow development and administration
Handson experience with ServiceNow modules like Incident Management Service Catalog
Proficiency in scripting languages such as JavaScript and PowerShell
Strong understanding of ITIL processes and ServiceNow best practices
Experience with integration techniques including REST SOAP web services and data importsexports
Knowledge of ServiceNow upgrade methodologies and patch management
Excellent problemsolving and debugging skills
Strong communication and interpersonal skills with the ability to collaborate effectively with teams and stakeholders
ServiceNow Certified Application Developer CAD or similar certifications are a plus