Store Manager

We are looking for a professional and customer service-oriented store manager to oversee daily operations. As the store manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies. The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.

Roles and Responsibilities

• Delivering excellent service to ensure high levels of customer satisfaction.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating in-store business strategies to attract new customers, expand store traffic, and enhance profitability.
• Onboarding, training/mentoring and reviewing new staff.
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items.
• Benchmarking retail KPIs like ATV, IPT/UPT, ASP, footfall conversion, per sq.ft returns.
  

Desired Candidate Profile

• Graduate/High school diploma or equivalent qualification.
• Bachelors degree in Business Administration or relevant field preferred.
• A minimum of 3-5 years of experience working in a retail environment, ideally in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.

Contact Details

• Ph.No: 8019023476
• Email: hr@vinis.in