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132 Vertiv Jobs
Service Operations Analyst
3-6 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Service Operations Analyst
Vertiv
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Install, commission, and maintain Uninterruptible Power Supply (UPS) systems according to manufacturer guidelines and customer requirements
- Perform preventive maintenance tasks on UPS systems to ensure optimal performance and reliability, including battery inspections, voltage checks.
- Respond to breakdown calls in a timely manner and troubleshoot technical issues to identify root causes and implement effective solutions.
- Collaborate with customers to understand their power requirements and provide recommendations for UPS system upgrades or enhancements.
- Conduct thorough inspections of UPS systems during maintenance visits to identify potential issues and preemptively address them to prevent downtime!
- Maintain accurate records of service activities, including installation details, maintenance schedules, and repair work performed.
- Provide technical support and guidance to customers on UPS system operation, configuration, and troubleshooting procedures.
- Coordinate with internal teams, including sales and engineering, to address customer inquiries and resolve complex technical issues.
- Stay updated on industry trends and advancements in UPS technology to provide innovative solutions and enhance service delivery.
- Uphold safety standards and protocols while performing onsite activities to ensure a safe working environment for both customers and colleagues
- Willingness to travel to customer sites, communication and interpersonal skills, with the ability to interact effectively with customers and team members, good technical knowledge of HVAC systems, including components, controls, and troubleshooting techniques
Qualifications -
Bachelors of Diploma or BTech in Electrical Engineering
Employment Type: Full Time, Permanent
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People are getting interviews at Vertiv through
People are getting interviews through
(based on 32 Vertiv interviews)
Referral
Job Portal
Campus Placement
Company Website
Recruitment Consultant
Walkin
22%
19%
9%
9%
9%
3%
29% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Vertiv are saying
Service Operations Analyst salary at Vertiv
reported by
1
employee
with 14
years exp.
₹5.8
L/yr - ₹7.5
L/yr
At
par with the average Service Operations Analyst Salary in India
View more details
What Vertiv employees are saying about work life
based on 744 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Vertiv Benefits
View more benefits
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