Microsoft Dynamics 365 CRM / CE Technical

We enable financial institutions to become digital leaders.

As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.

We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.

About the job

We are looking for Senior Consultant Microsoft Dynamics CRM experienced in designing Microsoft based business solutions in cloud environments using Dynamics 365 and Power Platform, to join our rapidly growing team across regions.

If you enjoy designing complex projects on Microsoft stack and have hands-on experience with Dynamics 365 /CRM /CE or Power Platform, then come join our team.

What you will be doing:

• Designing Entityrelationship model
• Define integration needs when integrating D365 with external systems
• Migrate data and objects from legacy systems
• Integrate and Manage Microsoft Power platform with other systems
• Identify to categorize the requirements that would be achievable through OOB features and those that need Customizations
• Mapping and designing client's owning Legacy/Business Data to CRM's Entity data model
• Identifying data transformation needs from legacy system to D365
• Create CRM Entities, Fields, Views, Forms, Charts, Reports, and Dashboards and customize them
• Design and create Business Unit hierarchies
• Building Business Rules at different scopes & identifying the scopes based on the requirements
• Setting rules objectively for validating the deliverables
• Perform unit testing across the customizations you are responsible to build & deliver
• Breaking down a larger architecture into Module level requirements and their interactions and then further into user stories

What we are looking for:

• 5+ years of working experience
• Bachelor’s Degree in IT, Computer Science
• Good understanding of Entity ownership, Audit log and their applicability.
• Understand platform’s access control mechanisms; Roles, Permissions, Owner & Access Teams, Access Team Templates, Field level security
• Understanding of Relationships, Relationship behaviours, Relationship mappings, Different types of forms, Sub grids, Calculated and Role-up fields
• Understand, design and build; Business Process Flows and workflows
• Ability to configure Customer Service App for SLA, Knowledgebase, Service Management
• Understanding of Duplicate Detection Rules, Bulk Deletion, Import / Export of the data and efficient usage of Advance find.
• Ability to estimate/identify user story points or work estimations for implementation of user stories / requirements
• Understand the feasibility of a change in the system
• Basic understanding of the functionalities around Customer Service and Sales apps and map customer requirements to related/relevant apps
• Banking experience is preferred

What we are offering:

• Remote Freedom, Your Way: At VeriPark we believe in the power of talent, no matter where it resides. Design your ideal workspace and achieve the perfect work-life balance.
• Performance-Linked Bonus: Your hard work doesn't go unnoticed! Enjoy a performance-linked bonus as a testament to your dedication!
• Rewards Beyond the Job: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support. We care you!
• Birthday Leave, Because You Matter: We value your special moments! Take the day off on your birthday and treat yourself.
• Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Your skills will shape the future of our industry.
• Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions.
• Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity.
• Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events. Special information sharing environment where you can update & align yourself.

About VeriPark:

We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.

With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide.

https://www.veripark.com