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Veovo

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4 Veovo Jobs

Application Support - Intermediate

Veovo

3-6 years

Pune

1 vacancy

Veovo

posted 3mon ago

Job Role Insights

Key skills for the job

Python Computer Networking Linux Administration Human Resource Management Application Support Relationship Management

+ 3 more

Job Description

As a Veovo Application Support member, you will be supporting the Airport Operation and Passenger Predictability delivery teams with a wide range of application configuration and support services.

You will support the building and configuration of flight information displays, resource management and revenue management systems, installation specifications and calibrations of airport sensors and UAT support.

Our solutions are built in a range of modern technologies that you will be exposed to within your analysis, configuration and implementation responsibilities.

Support initiatives run by the GSTF and demonstrate our company values by providing a clear commitment to environmental and social responsibility.
Contribute through identifying/proposing local sustainable practices and ideas in accordance with our Sustainability Charter.
Utilise our sustainability app by taking part in challenges and improving behaviours to be more sustainable.

The Specifics

Operational

Lead and enable detailed design documents based on high level designs

Implementation of Veovo products and solutions

Perform FAT and support UAT

Technical documentation of deployed solutions and user documentation

Working effectively with other Veovo team members located in different countries to support Veovo solutions

Leadership

Be a positive influential force for technical best practice within the team.

Guide other team members.

Mentor other team members.

Financial Management

Accurate and timely recording of timesheets and charging of services time

Customer Services

Assist and support customer success by effectively handling assigned service tickets or requests as raised by airport customers

Compliance

To abide to the Compliance Policies and Procedures of the Company.

Occupational HS

Take reasonable care of your own and other people s Health Safety in the workplace

Report hazards in your work or in your work environment that may be putting your own or anyone else s Health Safety at risk.

Additional Tasks

In addition to this you are required to carry out any other duties as reasonably requested by your direct line leader.

What were looking for

(you don t need to be a guru at all, we re looking forward to coaching and collaborating with you):

Qualification:

Degree or equivalent level of experience.

Experience: 4 to 6 years

3-6 years experience in a similar role
Strong analytical, problem solving and logical thinking skills
Ability to understand and communicate technical and business concepts
Ability to collaborate and build strong product delivered solutions
Technical and programming skills in one or more of the following:
- Database scripting languages (i.e. MSSQL T-SQL / Oracle PL/SQL)
- Unix / Linux, Networking knowledge
- Python / shell script knowledge
- Ticketing knowledge (JIRA preferred)
- ITIL methodologies
Proven ability to learn when exposed to new technologies
Working knowledge of SDLC methodologies
Experience of managing own tasks and maintaining/reporting their status and progress in standard business tools
Capable of using standard desktop software packages
Personal responsibility and the ability to work in a team or autonomously
Experience in the Airport / Airport Technology sector would be useful

Personal Attributes

A can-do attitude
An optimistic outlook on life, common sense, and a sense of humour are essential
A passion for excellence and a commitment to be the best
High levels of energy, sound judgement and determination to achieve with a sense of urgency
High attention to detail
Good relationship management and interpersonal skills
An open-minded consultative approach
Ability to give and receive positive and constructive feedback
Ability to creatively solve problems
Fluent in English - both written and spoken

Specialised Skills

Detailed knowledge of airport operations and/or sensor technologies (desirable)

What we offer in return:

Personal growth - in leadership, commercial acumen, and technical excellence
To be part of a global, winning high growth organization - with a career path to match
A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos
A competitive reward package that truly awards our top talent
A chance to make a true impact on society and the planet

Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.

Employment Type: Full Time, Permanent

Functional Areas: Education

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