Senior Software QA

Moving our world forward by delivering what matters! UPS is a company with a proud past and an even brighter future. Our values define us. Our culture differentiates us. Our strategy drives us. At UPS we are customer first, people led and innovation driven. UPS s India based Technology Development Centers will bring UPS one step closer to creating a global technology workforce that will help accelerate our digital journey and help us engineer technology solutions that drastically improve our competitive advantage in the field of Logistics. Future You grows as a visible and valued Technology professional with UPS, driving us towards an exciting tomorrow. As a global Technology organization we can put serious resources behind your development. If you are solutions orientated, UPS Technology is the place for you. Future You delivers ground-breaking solutions to some of the biggest logistics challenges around the globe. You ll take technology to unimaginable places and really make a difference for UPS and our customers. Job Summary
This position provides mentorship and expertise in technologies and processes for Information Services Management (ISM) and Quality Assurance (QA). He/She maintains an awareness of emerging technologies to ensure a competitive advantage. This position automates test scenarios and expected outcomes. He/She provides expertise for UPS key business functions and supporting technologies. This position applies a comprehensive knowledge of technical skills, principles, practices, and procedures of testing methodologies and working knowledge in planning, designing, and conducting QA reviews and inspections. This position conducts comprehensive testing and risk-based assessments of the testing objects. He/She uses source documentation as input and contributes to the planning and implementation of testing activities. This position leads testing components of large and complex projects, assigns tasks, provides direction to resources, and reports progress to project stakeholders. He/She creates and selects tools and methodologies for review and approval by management.

Responsibilities:

• Design test plans, scenarios, scripts, or procedures.
• Execute and oversee the execution of complex test cases.
• Ensure effective test coverage across various components and integration points.
• Take a lead role in defect management, including analysis, prioritization, and resolution.
• Conduct root cause analysis for critical defects.
• Collaborate effectively with development teams and other stakeholders.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Identify, analyze, and document problems with program function, output, online screen, or content.
• Test system modifications to prepare for implementation.
• Provide feedback and recommendations to developers on software usability and functionality.
• Monitor program performance to ensure efficient and problem-free operations.
• Investigate customer problems referred by technical support.
• Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
• Stay informed about emerging trends, tools, and technologies in the field of quality assurance.

• Knowledge and Testing experience on any one of the market WMS like Softeon WMS, Manhattan WMS, JDA/Blue yonder is a must.
• Minimum 7 to 10 years of Testing experience
• Experience in both Web and client/Server Testing
• Experience in Automation Testing Tools primarily UiPath is preferred
• Experience working on Agile Development Methodology
• Self-Motivated Learner
• Excellent written and verbal communication skills.
• Bachelors degree and/or master s degree in computer science or related discipline or the equivalent in education and work experience