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Salesforce Technical Lead
7-12 years
Bangalore / Bengaluru
1 vacancy
Salesforce Technical Lead
Unitforce Technologies Consulting
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
A Salesforce Technical Lead (TL) plays a crucial role in managing and delivering Salesforce projects and brings extensive Salesforce knowledge.
Years of experience needed
Overall, 7-12 years of experience on Salesforce CRM projects
Minimum of 4 years of experience working as Salesforce Technical Lead
Skills:
Experience with Service & Experience Clouds.
Experience with Salesforce Org migration specially Service cloud.
Proficiency in designing and implementing complex Salesforce solutions, including custom development, integration, and data modeling.
Experience with transforming business requirements/user stories to technical requirements.
Experience with building large-scale integration with Salesforce Platform leveraging UI to UI, API based and Data integrations. Extensive experience with LWC, APEX, Lightning, SOQL, SOSL, Salesforce CLI, VS Code and other core Salesforce platform development tools.
Strong problem solving and analytical skills.
Strong attention to deadlines and budgetary guidelines
Proven leadership skills to lead and manage Salesforce development teams, including mentoring junior developers, conducting code reviews, and fostering a collaborative team culture.
Strong analytical and problem-solving skills to identify root causes of technical issues, evaluate alternative solutions, and make informed decisions.
Proficiency in documenting technical designs, configuration changes, and customizations for future reference.
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect are preferred.
Familiarity with Agile Methodology, Test-Driven Development and software design patterns.
Strong interpersonal and communication skills to build and maintain relationships with stakeholders, including business users, executives, and IT teams.
Strong written and verbal communication skills
Excellent presentation skills
Responsibilities:
1. Project Planning and Strategy
Participating in KT and discovery discussions
Define Scope and Objectives: Work with stakeholders to define the project scope, goals, and deliverables.
Develop Project Plan: Create detailed project plans, including timelines, milestones, and resource allocation.
Risk Management: Identify potential risks and develop mitigation strategies.
2. Stakeholder Management
Client Communication: Serve as the primary point of contact for clients, ensuring their requirements and expectations are met.
Collaborate with Teams: Work closely with various teams, including developers, administrators, and business analysts, to ensure alignment and communication.
Manage Expectations: Set and manage expectations with stakeholders regarding project progress, timelines, and deliverables.
3. Technical Oversight
Addressing nonfunctional requirements
Defining technical architecture
Designing technical solutions
Developing solution framework and utilities development
Defining best practices
Reviewing the designs
Analyzing impacts of Salesforce releases on applications and takes preventive measures
Helping team to conduct Performance testing
Developing customized solutions within the Salesforce platform
Troubleshooting
Monitoring and Maintaining code quality
Technical Guidance: Provide technical guidance and oversight to ensure the project adheres to best practices and Salesforce standards.
Problem-Solving: Address and resolve technical issues that arise during the project lifecycle.
Integration Management: Oversee the integration of Salesforce with other systems and tools as needed.
4. Project Execution
Coordinate Activities: Coordinate the efforts of project team members, ensuring tasks are completed on time and within scope.
Monitor Progress: Track project progress against the plan, adjusting as necessary to keep the project on track.
Quality Assurance: Ensure that deliverables meet quality standards and adhere to Salesforce best practices.
5. Resource Management
Team Management: Manage and allocate resources effectively, including personnel, tools, and budget.
Vendor Coordination: Coordinate with third-party vendors or consultants if external expertise is required.
6. Reporting and Documentation
Status Reports: Provide regular updates and status reports to stakeholders, including project progress, risks, and issues.
Documentation: Maintain comprehensive project documentation, including requirements, designs, and configurations.
7. Change Management
Handle Changes: Manage change requests and ensure they are assessed, documented, and communicated effectively.
Adaptation: Adapt project plans and strategies based on changes in scope or new information.
8. Training and Support
User Training: Coordinate and facilitate training sessions for end-users to ensure they are comfortable with the new Salesforce implementation.
Support: Provide post-implementation support and address any issues or questions that arise after the project goes live.
9. Compliance and Governance
Ensure Compliance: Ensure that the project adheres to organizational and regulatory compliance standards.
Governance: Implement governance practices to ensure the project aligns with organizational policies and Salesforce best practices.
10. Staffing & Recruitment
Understand the nature of resource requirements from the customer or Account teams.
Work with Talent Acquisition team for fulfilment of the positions.
Responsible for onboarding the resources on customer systems and environments.
In essence, a Salesforce Technical Lead is responsible for overseeing the entire lifecycle of Salesforce projects, from planning and execution to delivery and support, ensuring successful outcomes and stakeholder satisfaction
Certifications Needed:
Salesforce Administrator
Salesforce Platform Developer 1
Salesforce Platform Builder
Salesforce Architect Certifications (good to have)
Salesforce Certified Application Architect or Salesforce Certified System Architect (good to have)
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
Unitforce Technologies Consulting Benefits
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