Branch Head

Role & responsibilities

• Overall responsibility of managing all transactions, compliance and KYC.
• This role will carry individual sales target
• Achieving monthly/Yearly Target of each product assigned
• Performance management of the branch staff through quality control and necessary training.
• Ensuring training module completion of the direct reports in a timely manner.
• Increasing the customer footfall by adding new customers and converting existing customers.
• Managing and controlling the documentation process related to branch operations with regards to customer and local authorities, Safe house management, document custody and retrieval.
• Primary custodian of shutter and safe keys
• Design and Develop appropriate branch processes whenever new product portfolios are enabled in the market by the organization.
• Ensure proper segregation of duties, develop and maintain work flows for all stages of branch operations.
• Assesses risks in all branch processes, review control effectiveness and improve processes for better customer experience as well as stronger risk management.

Preferred candidate profile

Perks and benefits