Senior Technical Consultant - Microsoft Dynamics 365 CRM

Responsibilities

Your job duties include the following tasks and responsibilities:

• Conducting technical analysis of Microsoft Dynamics 365 Sales, Customer Services, Field Service, Marketing and Power Platform Apps (collectively known as D365 ).

• Performing technical configuration of D365 including workflow, security roles, batch jobs, data migration and import jobs and other related tasks.

• Reviewing and writing technical design documents for customizations, integrations, reports and data mapping.

• Performing Code reviews of development done by other technical team members to ensure the code is performance optimized and in line with best practices.

• Developing code for modifications, customizations and development new reports in D365 with development that is in line with recommended best practices.

• Performing Data mapping and importing data records into D365.

• Leading Integration between D365 and other systems.

• Leading training on technical areas of D365 including security, integrations, data imports, report configuration, user setup.

• Mapping D365 data entities with Power BI.

• Conducting Build Verification Testing ( BVT ) once a release is made to validate the release.

• Providing technical support for D365 and associated technologies including performing root cause analysis and documenting the resolution on the portal.

• Writing 2-4 D365 Technical blog articles per year on the Unify Dots blog.

• Performing other related duties.