Assistant General Manager - Marketing/Domestic Sales - API Pharma Manufacturing Business (10-15 yrs)

Urgent Requirement for a listed API Mfg. Pharmaceuticals Company - "Manager/Sr Manager-Marketing & Domestic Sales(API & Intermediates)" located at Mumbai.

Experience - Minimum 10-15 years of experience in domestic sales and marketing, preferably in B2B or similar industries.

Role & responsibilities:

1. Sales Growth & Target Achievement:

- Develop and implement strategies to achieve domestic sales growth

- Drive sales conversions by focusing on active inquiries and closing deals with target customers.

- Identify new opportunities within the domestic market to expand the customer base and enhance market share.

2. Lead Conversion & Customer Focus:

- Follow up diligently with customers who have received samples, DMFs, or technical materials to convert leads into loyal customers.

- Leverage and maintain a robust database of leads and inquiries, ensuring consistent follow-up and engagement.

- Foster strong relationships to create fan customers by providing excellent service and exceeding expectations.

3. Marketing Strategies & Customer Outreach:

- Plan and execute impactful email and WhatsApp marketing campaigns tailored to target customer segments.

- Conduct regular phone calls and schedule personal visits to key domestic customers and leads to build rapport and trust.

- Represent the company at domestic events, trade shows, and customer meetings to strengthen the brand and build networks.

4. Customer Relationship Management:

- Cultivate authentic and likeable interactions with customers, positioning the company as a trusted partner.

- Focus on customer retention by addressing needs proactively and providing exceptional post-sales support.

5. Collaboration & Reporting:

- Work closely with the sales, marketing, and operational teams to ensure alignment with organizational goals.

- Report progress regularly to senior management, including updates on sales performance, lead conversions, and customer feedback.

Key Skills and Competencies:

- Proven experience in driving domestic sales growth and achieving significant revenue targets.

- Expertise in converting leads and inquiries into long-term customers.

- Strong interpersonal skills with a genuine, approachable demeanor.

- Proficiency in email and WhatsApp marketing, with a focus on targeted engagement.

- Excellent communication, negotiation, and relationship-building skills.

- Analytical mindset with the ability to track sales metrics and optimize efforts.

- Ability to work under pressure, manage multiple priorities, and meet deadlines.

Qualifications and Experience:

- Minimum 10-15 years of experience in domestic sales and marketing, preferably in B2B or similar industries.

- Proven success stories of achieving and surpassing sales targets.

- A bachelors degree in Marketing, Business Administration, or a related field (MBA preferred).

- Willingness to travel extensively for customer visits, meetings, and marketing campaigns.

Key Performance Indicators (KPIs):

- Achievement of domestic sales targets

- Conversion rate of inquiries and leads to confirmed orders.

- Growth in the domestic customer base and repeat business.

- Customer satisfaction and retention rates.