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Engaged Employer

UKG

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3.1

based on 617 Reviews

85 UKG Jobs

Manager Benefits System Consulting

Kronos Solutions India Pvt. Ltd.

3.1

based on 617 Reviews

12-15 years

Noida

Manager Benefits System Consulting

UKG

posted 6mon ago

Job Role Insights

Flexible timing

Key skills for the job

Payroll Payroll Processing Employee Engagement Performance Management Benefits Management Team Management

Job Description

Travel Amount Required:

Up to 25%

Experience in leading managers AMs TLs and over SOC ~30-40

Develop strong relationships and alignment with our internal partners

Good understanding on Performance Management, MBR, QBR etc.

Strong background and knowledge in Employee Engagement and career pathing related contributions in current role.

Ensure that all daily team activities within processing, funding, and operations are completed timely and accurately

Drive effective quality assurance processes across teams to ensure compliance with all applicable regulations and a positive client experience

Generate operational metrics to provide visibility to team workload and support effective resource management and forecasting for growth

Develop, coach, and mentor team members on performance goals, team development, allocation of resources and the establishment and adherence to policies, processes, and procedures.

Oversee the ongoing development and facilitation of internal training opportunities

Establish clear roles and responsibilities with team members for maximum efficiency in collaborating with clients and with other internal business partners

Allocate recourses to projects to optimize productivity and client satisfaction while driving opportunities for team and individual development

Provide technical and supportive guidance to team members and assist the team to overcome obstacles

Support effective team management of Salesforce cases, assisting with client escalation concerns as needed. Experience collaborating directly with customers using various communication methods including phone, email, MS Teams/Zoom and PowerPoint

Manage multiple competing priorities with tight deadlines in a fast paced, ever-changing environment

Establish, measure, and evaluate performance objectives related to corporate goals that drive short- and long-term strategic initiatives that enhance the success of the business

Work with Senior Management to meet business goals and develop and monitor department budget

Demonstrated ability to develop and implement process, procedures, and systems

Champion process improvement initiatives that enhance quality, service, and performance

Manage projects in an organized, proactive, and independent manner to meet all required time frames and commitments .

Qualifications

Overall, 12-15 years of work experience

7 Years of leadership experience and minimum 4+ years of experience of leading leaders

Proficient with Microsoft Office applications (Word, Excel, PowerPoint)

Bachelors degree in Business, Accounting, Finance, Computer Science or a related field or equivalent work experience.

Preferred Qualifications:

Good understanding on HCM Industry/ US Payroll/Global Payroll

Must be proficient in Microsoft Office (Excel, Word, and PowerPoint)

Industry related certifications is desirable

Excellent oral and written communication skills

Proven ability to develop and mentor subordinates

Strong problem-solving and conflict resolution skills

Ability to troubleshoot for complex problems with tools and software team uses regularly - good understanding of Lean, Six Sigma and/or Agile methodologies

Comprehensive understanding of payroll processes and/or banking products, calculations, and compliance

Previous experience with UKG, Kronos or similar payroll processing software

American Payroll Association certification (CPP or FPC) .

Employment Type: Full Time, Permanent

Functional Areas: Other

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