Regional Collections Manager-Retail

Role & responsibilities

This role is responsible to plan recovery targets/budgets for the team with National Collection Manager and manage collection/recovery of Retail cases both standard and NPA.

The incumbent will monitor and drive Collection Managers

• On the priority of strategy in achieving the given budget in Retail (SMA/NPA & Write-off).
• Restrict the roll forward across all Buckets in Retail in SMA and potential NPA cases, and Ensure roll backs and normalization, to reduce PAR month on month

Preferred candidate profile

• Responsible for preparing Financial and manpower budgets for the region.
• Ensure achievement of given targets through proper planning and execution
• Monitor Collection expense on a monthly basis, and ensure it is within annual budget.
• Responsible to implement measures improving efficiency with lower costs.
• Responsible for collection for all product in Retail.
• Responsible for NPA Management Reduction and maintain the GNPA within the budget
• Appointment of Field collection agencies and tele-calling agencies, monitor the process very closely and need to stabilize
• Responsible for end-to-end agency management (field collections, monitoring, receipt management, monthly audit, performance & DRA)

Perks and benefits