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Gold Loan Officer
1-4 years
Vadodara, Lucknow, Dahod + 11 more
1 vacancy
Gold Loan Officer
Ujjivan Financial Services
posted 2mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Ujjivan Financial Services Pvt. Ltd. is looking for Gold Loan Officer to join our dynamic team and embark on a rewarding career journey
- Customer Interaction: Communicate with customers in person, over the phone, or through email to understand their gold loan requirements, explain loan terms and conditions, and provide assistance throughout the loan application process.
- Gold Valuation: Assist in evaluating the purity and value of gold items presented as collateral for loans. Use testing kits or other approved methods to accurately determine gold purity and weight.
- Documentation: Collect, review, and organize documents required for loan applications, including identification proof, address proof, income documents, and documents related to the pledged gold.
- Loan Processing: Assist in processing loan applications by accurately inputting customer information into the loan management system, verifying data accuracy, and ensuring all necessary documentation is complete.
- Loan Disbursement: Coordinate with relevant departments to ensure timely disbursement of approved loans. Provide customers with information regarding loan disbursement procedures and timelines.
- Customer Service: Address customer inquiries, resolve complaints, and provide support to ensure a positive customer experience throughout the loan lifecycle.
- Compliance: Adhere to all regulatory requirements and internal policies related to gold loan processing, documentation, and customer interactions. Maintain confidentiality of customer information and comply with data protection regulations.
- Inventory Management: Assist in maintaining an inventory of pledged gold items, ensuring proper storage, security, and documentation of all gold assets.
- Reporting: Prepare reports on gold loan transactions, disbursements, and other relevant metrics as required by management.
Employment Type: Full Time, Permanent
Functional Areas: Banking/Insurance
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What people at Ujjivan Financial Services are saying
What Ujjivan Financial Services employees are saying about work life
based on 302 employees
Strict timing
Monday to Saturday
Within city
Day Shift
Ujjivan Financial Services Benefits
Job Training 
Health Insurance 
Soft Skill Training 
Team Outings 
Education Assistance 
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Financial Inclusion Officer
1-3 Yrs
Ghaziabad, Bulandshahr, New Delhi +2 more
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