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Loan Officer Micro Banking
Ujjivan Financial Services
posted 2mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Driveacquisition of new Unsecured loans customers from open market
- Identifyquality leads from unsecured loans & liabilities customersthrough assessments by analyzing credit histories and performingfinancial analysis, ensuring compliance with internal andexternal regulations
- Monitorand manage installment payments and collections of assignedcustomers
- Strengthenexisting customer relationships through targeted cross-sellingUjjivans products customer profile & needs
SIZEOF THE ROLE
5-7Cr. Loan portfolio
KEYDUTIES & RESPONSIBILITIES OF THE ROLE
Business/Financials
- Developand execute strategies to acquire new unsecured loan customers
- Collaboratewith the liabilities team to cross-sell unsecured loans
- Followup on leads provided by team various channels within defined TAT
- Achievemonthly loan disbursement targets through acquisition of newcustomers and conversion of existing customers
- Coordinatewith Products & Marketing department to carry out marketingdrives at his/her assigned and catchment areas for unsecuredloans
- Prospectnew customers, maintain database of the leads, meet & convertselect prospects and manage the relationship thereafter
- Attendcenter meetings to generate leads for Unsecured loans andactively driving conversion of existing borrowing customers intoSBL customer
- Crosssell other products of Ujjivan and pass quality leads torespective officers/staff
- Sharecustomer insights/product related feedback with the Branch Headand Area Manager Microfinance
- Provideinputs pertaining to revision of product and credit policies tothe respective teams on the basis of geography specificconsiderations
Customer
- Interactwith customers in a courteous and professional manner; provideprompt, efficient and accurate services and establishprofessional relationship with them, with a long-term perspective
- Conductthe appraisal process of potential customers in a courteousmanner without compromising quality
- Guaranteeconfidential treatment of all the information gathered fromcustomers
InternalProcess
- Carryout the pre and post-loan activities related to Unsecured loans,perform simple financial analysis, present the loan applicationsto the sanctioning authority by adhering to the set TAT &prioritize repayment of loans to maintain best portfolio quality
- Visitthe customers business and residential place to conductthorough assessment/evaluation, following standard operationprocedures. Analyze and evaluate loan applications to determinethe situation of business, establish risks, determine thecapacity of repayment and adequate loan amount for the customersneeds and also evaluate the family situation and stability
- Cooperatewith credit department in case of identifying discrepancies orproblems in customers information, reports, etc.
- Coordinatewith Liabilities team if applicable, to ensure bank accounts areopened/activated to disburse loan amount and necessary standinginstructions to repay monthly disbursements and provide savingstool to customers
- Performloan utilization check and follow up on disbursed loans,especially of the ones not paying on time
- Incase of arrears, visits customers for loan recovery andcoordinate with collections officer to update the statusperiodically
Learning& Innovation
- Maintainup to date knowledge of Unsecured loans as well as a workingknowledge of other products offered in branch
- InformBranch Head about demand in the assigned area as well as oncompetition on a regular basis
- Ensureadherence to training man-days/ mandatory training programs forself
- Ensuregoal setting, mid-year review and performance appraisal processesare completed within specified timelines
Qualifications
- Graduate,preferably in commerce and related streams
Experience
- Preferredexperience of 2-4 years in banking, asset products sales orcollection
FunctionalSkills
- Knowledgeof Banking sector
- Knowledgeon individual lending - Secured loans/asset products andthird-party products
- BasicComputer knowledge (MS Office, Outlook) / Ease of technologyusage
- Salesand marketing skills across multiple products
- KYCnorms/guidelines for secured loans
- Experiencein Credit Assessment/Appraisal
- CommunicationSkills - fluent in the local language & English
BehavioralSkills
- Multipleproducts selling skills
- Timemanagement
- Customerrelations management
- Achievement/performanceoriented
- Possessesgood interpersonal skills
- Documentationskills
- Willingnessto travel & relocation as per business requirements andcareer opportunities
CompetenciesRequired
- BuildingRelationship
- DrivingChange
- Planning& Organizing
- Collaboration
KEYINTERACTIONS
MicrobankingTeam CRO, FIO, ACRM, CRM, AM, DM, Product team
Customers
CreditTeam CO, CCM, ACM
PotentialCustomers
BranchTeam CCR, BOO, Cashier, BM
Employment Type: Full Time, Permanent
Functional Areas: Banking/Insurance
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People are getting interviews at Ujjivan Financial Services through
People are getting interviews through
(based on 4 Ujjivan Financial Services interviews)
Job Portal
Referral
Walkin
50%
25%
25%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at Ujjivan Financial Services are saying
Rating based on 26 Loan Officer
reviews
Anonymous · Finance
in Tumakuru, Karnataka
Likes
Very good company for employees working balance and Job security
Dislikes
Appraisals and increments
Read 26 reviewsLoan Officer salary at Ujjivan Financial Services
reported by
22
employees
₹1.7
L/yr - ₹3.4
L/yr
8%
less
than the average Loan Officer Salary in India
View more details
What Ujjivan Financial Services employees are saying about work life
based on 302 employees
Strict timing
Monday to Saturday
Within city
Day Shift
Ujjivan Financial Services Benefits
Job Training 
Health Insurance 
Soft Skill Training 
Team Outings 
Education Assistance 
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