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5 U R Energy Jobs

Customer Support Professional

0-3 years

Ahmedabad

1 vacancy

Customer Support Professional

U R Energy

posted 4mon ago

Job Role Insights

Fixed timing

Job Description

UR Energy India Pvt. Ltd. is looking for Customer Support Professional to join our dynamic team and embark on a rewarding career journey

A customer support role typically involves assisting customers with inquiries, resolving issues, and improving overall customer satisfaction.

Duties may include:

  • Responding to customer inquiries via phone, email, or live chat
  • Troubleshooting technical problems and providing solutions
  • Recording and updating customer information in databases
  • Escalating complex issues to higher levels of support
  • Maintaining a high level of knowledge about company products and services
  • Providing exceptional customer service and building positive relationships with customers
  • Collaborating with other teams to resolve customer issues and improve processes
  • Staying current with industry developments and updates to company policies
  • Continuously seeking ways to improve customer experience and overall satisfaction.

Employment Type: Full Time, Permanent

Read full job description

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What people at U R Energy are saying

What U R Energy employees are saying about work life

based on 18 employees
60%
100%
53%
100%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

U R Energy Benefits

Soft Skill Training
Free Transport
Health Insurance
Job Training
Child care
Gymnasium +6 more
View more benefits

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