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Senior Salesforce Developer - Service Cloud
Truedata Financial Information
posted 3mon ago
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Job Description
- About Job,description:We are looking for a Senior Salesforce Developer with specialized expertise in the Service Cloud platform to join our team on a 3-month contract basis, starting immediately
- As a Senior Salesforce Developer, you will play a key role in enhancing and optimizing our customer service and support processes using Salesforce Service Cloud
- {headings:Key Responsibilities: , description:Collaborate with stakeholders to understand and gather requirements for Service Cloud customization and development
- Design, develop, and implement solutions within the Service Cloud platform to improve customer service processes and efficiency
- Customize and configure Service Cloud components, including cases, queues, workflows, and automation
- Integrate Service Cloud with other systems and applications as needed
- Troubleshoot and resolve technical issues related to Service Cloud implementation
- Create and maintain documentation for Service Cloud configurations and developments
- Provide technical guidance and mentorship to junior developers if required
- {headings:Requirements: , description:Bachelors degree in Computer Science or a related field
- Proven experience as a Senior Salesforce Developer with a focus on SalesforceService Cloud
- Salesforce certifications, such as Salesforce Certified Service Cloud Consultant, are a plus
- Strong knowledge of Service Cloud customization, configuration, and development
- Proficiency in Apex, Visualforce, Lightning components, and Salesforce Lightning
- Experience in designing and implementing Service Cloud workflows, automation, and escalation rules
- Excellent problem-solving skills and attention to detail
- Ability to work independently and meet project deadlines
- Immediate availability to start the contract role
- , {headings:Duration: , description:This is a 3-month contract role
Employment Type: Full Time, Permanent
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based on 1 employee
Monday to Saturday
No travel
Day Shift
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