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Agent, Fulfillment
TripStack
posted 1mon ago
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Job Description
Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.
Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2300 passionate professionals is what makes us the industry s tech wonder and the best in the world at what we do.
Our major offices are in Sweden (HQ), Canada, Greece, India, and Poland.
Location: Mumbai
Job Description:
- Manage ticketing queues
- New issuance
- Reissues
- EMD fulfillment
- Fare rule interpretation
- Error reporting
- Contact airlines and providers for different issues
- Excellent in problem-solving
- Seeking best practice implementation and driving ideas
- Excellent written and verbal communication skills in English
- Self-driven, proactive and results-oriented
- Good attention to det
Employment Type: Full Time, Permanent
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