Back Office Executive

Consultant : 

Responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of an identified mentor/lead.

The employee is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement.   

Competencies:

Ability to understand the basic nature of the domain and relating that to the entire value chain of mortgage and title insurance solutions, TimeShare property, Claims Servicing & Claims Prevention etc.

Ability to Retrieve relevant information using appropriate Online Business-related Websites Ability to use these tools to perform required search and collate information. Ability to Process Simple, Medium and High complexity tasks

Follow the set guidelines/framework while structuring all work products o Maintain compliance to the Quality metrics

Ability to display the culture of FTR (First Time Right) While processing orders

Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively 

Technical Skills:

Educational Qualification and Experience:

Minimum of 15 years of formal education Diploma/Graduate (Commerce/Art/Business Administration)

Notice Period: Immediate

Location : Salem