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Trigent Software

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3.5

based on 493 Reviews

207 Trigent Software Jobs

CSR (E Commerce) - L2 Escalations - Salary 6LPA

Trigent Software

3.5

based on 493 Reviews

4-7 years

₹ 4 - 5.5L/yr

Bangalore / Bengaluru

1 vacancy

CSR (E Commerce) - L2 Escalations - Salary 6LPA

Trigent Software

posted 6d ago

Job Role Insights

Flexible timing

Key skills for the job

Ecommerce Marketing Amazon Redshift

Job Description

CSR (E Commerce) - L2 Escalations - Salary 6LPA

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction. Create focused communications to reinforce existing processes or introduce new ones. Help manage the tools used for agent communications.

Good verbal and written communication Minimum

4yrs voice customer service experience (not just any customer service),

having been part of escalation desk in the past would be an added benefit Work from client

location in Manyata tech park

Two shifts

8AM to 5PM IST & 11AM to 8PM IST

NP - Immediate to 15 days

Nagarathna G

Nagarathna_g@trigent.com

Employment Type: Full Time, Permanent

Read full job description

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What people at Trigent Software are saying

What Trigent Software employees are saying about work life

based on 493 employees

66%

83%

63%

85%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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Trigent Software Bangalore / Bengaluru Office Location

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Bangalore / Bengaluru (1)

Bengaluru Office

Trigent Software Ltd - Professional Services Division, #49, 2nd Floor, East Wing, Khanija Bhavan, Race Course Road Bengaluru
Karnataka 560001