Hiring For International Voice Process - Bangalore

Consultant

US Consultant: is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The employee is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement.

Competencies: Ability to understand the basic nature of the domain and relating that to the entire value chain of mortgage and title insurance solutions, Time Share property, Claims Servicing & Claims Prevention etc.

Should have basic knowledge of Australian Mortgage and Title Insurance Concepts

Ability to Retrieve relevant information using appropriate Online Business-related Websites Ability to use these tools to perform required search and collate information.

Ability to Process Simple, Medium and High complexity tasks

Follow the set guidelines/framework while structuring all work products

Maintain compliance to the Quality metrics

Ability to display the culture of FTR (First Time Right) While processing orders

Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively

Technical Skills: Educational Qualification and Experience: Minimum of 15 years of formal education Diploma/Graduate (Commerce/Art/Business Administration)

Location: Bangalore