Handling online orders and proper coordination with customers
Ensuring proper part code is made out of ERP while billingEnsuring batch close every day and sending reports thereof and taken proper documents from cardholder in case of Credit card transactionEnsure that all proper documentation is taken from customers in case of RTGS/NEFT/Cheques
Hands-on experience of all online modes of payment
Managing petty cash & day to day expenses and reporting to HO with proper documentation
Preparation of Return Order on time & follow up with Vendors for CN
Preparation of Sales return order with proper return reasonMaintain the correct customer database egMobile No& Email id & iClub Card No
Sound positive and pleasing while interacting with customersConsume less time for billingReconciliation of Cash in hand with Books and preparation for depositing the next day into the bank
Work in support with other departments for smooth functioning of the company