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Customer Service Executives - Airport Representatives
0-2 years
Gurgaon / Gurugram
1 vacancy
Customer Service Executives - Airport Representatives
Travel Corporation India
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Meeting & Greeting the guests as per the allocated duty.
- Interaction with Guests as per the briefing sheet.
- Facilitate all activities involved in the arrival and departure transfer of guests.
- Responsible for strictly following the prescribed SOP & making the guest comfortable & their experience memorable.
- Responsible for welcoming, escorting & assisting guests in arrival & departure transfer.
- Assist the guest at the time of check in & check out at the hotel.
- Brief the guest about complete tour itinerary (If required).
- Perpare paging board as per the allocated assignment.
- Reconfirm the flight, hotel, vehicle & all other details before transfer.
- Ensuring Vehicle quality by performing complete vehicle check-list process.
- Ensure to carry required amenities as detailed for allocated assignment.
- Disseminating correct & timely information to Operations team.
- Effective laisoning between DO-CSE, TDO & ADO.
- Assist the client in all possible ways in consultation with the file handler and duty officer.
- Provide clients feedback to the operation team.
- Should be responsible for assisting official work / assisting Duty Officers as needed.
- Should have good knowledge of brand specific requirement.
Employment Type: Full Time, Permanent
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What people at Travel Corporation India are saying
Rating based on 3 Customer Service Executive
reviews
Anonymous · Other
Elite service providers.
- Salary - Good+6 more
Promotion lacks.
Customer Service Executive salary at Travel Corporation India
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