Greetings from ATPI Group!!!
We are looking for a candidates with good knowledge in reservation, fresh bookings, ticketing, ticket issue/reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR, etc.
Position: Travel Consultant/Sr. Travel Consultant
Experience: 1 to 10 years
Qualification: HSC/Graduation/Post-Graduation
Location: Nahur(WFO)
Shift: 24/7 Rotational Shifts (2 rotational week off)
Job description:
- Proficient in all aspects of domestic and international travel includes air, car, hotel and rail.
- Process all reservations on behalf of client accounts air, land and other ancillary services
- Includes all reservation elements including seat assignments and special requests
- Provides advice and consultation to clients for international documentation
- Follows best practices for booking and issuing tickets
- Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications
- Ensures data quality standards are met including reporting elements and traveler profile information.
- Balance efficiency and effectiveness
- Works efficiently to provide prompt service and to meet productivity standards
- Responsible for managing incoming calls and emails within service level expectations
- Ensures tickets and informational requests are provided in a timely manner
- Maintains queues and follow-up on client requests
- Helps team members with overflow work and tasks
- Maintains rapport and works professionally with suppliers, vendors and third-party companies
- Takes steps to avoid debit memos and errors
Competencies:
- Excellent communication skills both written and verbal.
- GDS experience preferably Amadeus.
- A good knowledge of world geography/ maritime.
- Self-assertive, Commercial insight and Effective time management.
Qualification & Experience
- Graduate/ UG in any stream.
- IATA will be an added advantage.
- At least 1 year travel industry experience.
Interested candidates can share their updated resumes on omkar.tamhane@atpi.com asap.
Employment Type: Full Time, Permanent
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