Customer Support Executive

Job Description: We are looking for a Customer Support Executive to join our domestic voice process team. The candidate will provide exceptional support over the phone, ensuring customer satisfaction and resolving inquiries efficiently.

Key Responsibilities:

• Handle customer calls and assist with inquiries and complaints.
• Provide accurate information about products and services.
• Resolve issues promptly while maintaining a positive attitude.
• Document interactions and maintain accurate records.
• Collaborate with other departments for complex issues.
• Suggest improvements to enhance customer experience.

Qualifications:

• High school diploma or equivalent; bachelors degree preferred.
• Previous customer service experience is a plus.
• Excellent verbal communication skills in English and [local language].
• Strong problem-solving skills and attention to detail.
• Proficient in computer systems and customer support software.

If you are passionate about customer service, we encourage you to apply!